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360 Painting Reviews (5)

• Nov 22, 2020

Great Overall Experience
My overall experience was pleasant. Right out the door I felt comfortable with the sales agent/estimator. What pleased me the most is I didn't feel pressured to purchase anything. They gave me three possible options on the spot so I didn't have to wait three or four days. Basically me and my husband decided that night and went with 360 Painting. The price was a few hundred dollars more but I felt better with them being in my house and the fact that they use Sherwin Williams Paints. My house looks so much better. Thanks Rico and his paint crew!

This complaint is unjust causeThe client signed a legal binding contract on September 16, and 30% down of $per the contract agreement paid on October 5, At that time all crews were committed to current jobs and were completing prior commitment jobsOn October 17, 2017, I was
able to pull one team from another crew to power wash the exterior of the homeI personally spent hours removing wallpaper from the interior walls to prepare for the interior paint team to just paint the wallsThe client cancelled on me twice after purchasing the paint and labor of the project had already startedThe exterior teams were delayed on other projects due to rain and fog which leaves condensation on exterior surfaces to keep a delay for applying paintAs painters, late in the season we are not able to control the weather forecastShe had cancelled the services on a Saturday by text message, but knowing that the crew will be their on MondayBecause of the first cancellation I scheduled a crew to another projectWhen she decided to continue with our services I had to rework the crew in the schedule to start on that Tuesday, but on our way out she cancelled the projects again. I have attached the details of the paint cost and labor that had been provided to take care of the interior/exterior jobsThe client owes $for labor and materials (paint) for the project. Sincerely, Robbie A***

We were thrilled that Randy, Jessica, Terry and entire 360° team painted all our interior walls in four days They did an excellent job and paid attention to all the details I highly recommend their 360° team for interior painting

I live in Lake Mary Florida (Central FL) and attempted to get a quote from 360 Painting (Tim Blasing) for an interior job. We just built a new house and wanted to get the whole interior painted. I contacted Tim Blasing (area franchisee) and scheduled an estimate appointment for 5pm the next day. I arrived at my new home at 4:30pm to go over a few things with the superintendent while I waited. At 5:30pm Tim still had not arrived, so I went home. The next morning (8:30am) , I called the 360 Painting office and spoke with Maria. When I asked her why Tim didn't show, she said "yes, he wasn't able to make it to your appointment." When I asked why he didn't show or call call to let me know, She said "I don't know". I then asked for Tim's cell number but Maria wouldn't give it to me. She said she doesn't give his cell number to customers. A little frustrated with her response, I then asked her to have Tim give me a call back. At 5pm, I called the 360 Painting number again and again spoke with Maria. I asked why Tim never called me today. Her response was that he hasn't come into the office yet. Again, a little shocked, I asked if Tim has a cell phone. She said he did, so I asked why she hadn't relayed my message. Again, adding to my frustration, I finally asked her to contact Tim and have him call me.

I then called the corporate office of 360 Painting and spoke with Tara. She was very nice said she would look into it and call me back. Unfortunately, 360 Painting is a franchise company that sells their business to franchisee's by zip code. So if I wanted to go with their company I would have no choice but to use Tim.

Looks like I am taking my $4,000+ job to either Certa Pro Painters or Century Home Painters or 5 Star Painting. They were nice enough to show up to our appointment.

We were thrilled that Randy, Jessica, Terry and entire 360° team painted all our interior walls in four days. They did an excellent job and paid attention to all the details. I highly recommend their 360° team for interior painting.

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Address: PO Box 897, Justin, Texas, United States, 76247-0897


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