3M Auto Sales & Service

Complaint ID#: [redacted] Company Name: 3MAUTOSALES&SERVICE,LLC Company Contact Name: [redacted] Company Contact Phone: [redacted] Company Contact Email: [redacted] Consumer's Name: [redacted] Revdex.com Staff Member (if you know): **No Response [redacted] Complaint Information: IN REGARDS TO THE COMPLAINT ISSUED FROM [redacted] I HAVE WORKED ON HIS CAR, AND AFTER TRYING SEVERAL ATTEMPTS OF PUTTING [redacted] INTO ANOTHER AUTO, HE DECIDED TO KEEP HIS [redacted] I HAVE [redacted] MODULE SITTING HERE AT MY SHOPI CAN NOT REACH [redacted] BY THE PHONE NUMBER LISTED ON THIS PAPER, IT IS ALWAYS BUSYSO I CANNOT FIX HIS PROBLEM UNLESS HE GETS A HOLD OF METHANKYOU Sent on: 5/11/5:41:PM

Complaint
ID#:
Company Name:
3m auto sales & service,llc
Company Contact Name:
Margaret Oddo
Company Contact Phone:
Company Contact Email:
**No Response**
Consumer's Name:
Melissa Giverdon
Revdex.com Staff Member (if you know):
**No Response**
Complaint Information:
Msgiverdon did purchase a v.wJetta from 3M Auto on 12/24/2013, in which she did receive a day warranty with a 50/50, which means that the customer will pay for half of the bill and the facilty to pay for the other halfBut this is not the situation herems Giverdon did not start feeling any problems with her transmission til after her warranty had expiredI told her that we should try flushing the transmission and changing it with a new filter and transmission fluidyes she was told at that time, that this procedure may not work, and if it dosen't she would need to change the transmissionI told her that the job would be around $to $ She said she had no moneyI told her if she could come up with the money for the transmissionthat I would work payments with her on the laborShe told me no, that she could not afford to do this jobAnd I had heard no more about it until now
Sent on:
5/9/3:13:PM

Complaint: ***
I am rejecting this response because:
I spoke to *** times about something's that needed to be fixed with the car and I heard nothing back the last two timesShe did however offer me my money back but not all of it and it was, in fact, after I had driven off the lot with the car which is how I found out the alternator was bad because I had it looked at by a professional but it was not fixed by said professional because I wasn't comfortable with anyone else, but 3M auto, fixing the vehicleSo, my complaint is that I was sold a lemon car from the get go and was assured by *** herself that it was a good car with no problems and from the day I drove off with the *** ***, I've had nothing but problemsI was not satisfied with the product and it was sold to me damagedMany people had warned me about doing business with *** *** but I went along with it because she had assured me it was a safe and good condition carBut it wasn't not and it just continues to deteriorate week by week and I refuse to keep financing this car for the next years because as far as I'm concerned, the car will not outlast my loanI would appreciate some sort of refund, whether partial or in full because I would have accepted my money back in March if I would have known it was going to get this badI needed a vehicle, not a project.
Sincerely,
*** ***

Complaint ID#:
***
Company Name:
3m auto sales & service
Company Contact Name:
***
Company Contact Phone:
*** *** ***
Company Contact Email:
***
Consumer's Name:
*** *** ***
Revdex.com Staff Member (if you know):
**No Response**
Complaint Information:
Ms*** did purchase a *** *** from 3m auto in march 2014, also Ms*** and her Fiance' were offered there money back before the vehicle left the lot, her and her fiance did not want the money back and continued on with the saleMs *** sent me a nasty text message after she had given birth to her baby, with a response that her alternator was giving her a problem, I asked her how she knew it was going bad, she said " it dosen't matter how I know " was I going to fix it? mY RESPONSE WAS, " YOU HAVE AN EXTENDED WARRANTY FROM THE COMPANY THAT HAD FINANCED HER,if she did not feel comfortable with me fixing her vehicle, she could take it any where that takes the extended warrantyfrom that day forward I heard nothing from Ms*** until now which is months laterso therefore I will not be doing anything for herThankyou very much *** ** *** owner
Sent on:
10/8/11:32:AM

Complaint ID#:
text-align: left;" valign="top"> [redacted]

Company Name: 3MAUTOSALES&SERVICE,LLC
Company Contact Name: [redacted]
Company Contact Phone: [redacted]
Company Contact Email: [redacted]
Consumer's Name: [redacted]
Revdex.com Staff Member (if you know): **No Response**
Complaint Information: IN REGARDS TO THE COMPLAINT ISSUED FROM [redacted]. I HAVE WORKED ON HIS CAR, AND AFTER TRYING SEVERAL ATTEMPTS OF PUTTING [redacted] INTO ANOTHER AUTO, HE DECIDED TO KEEP HIS [redacted]. I HAVE [redacted] MODULE SITTING HERE AT MY SHOP. I CAN NOT REACH [redacted] BY THE PHONE NUMBER LISTED ON THIS PAPER, IT IS ALWAYS BUSY. SO I CANNOT FIX HIS PROBLEM UNLESS HE GETS A HOLD OF ME. THANKYOU
Sent on: 5/11/2015 5:41:47 PM