3M Company

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, if I receive a refund

Complaint Case #: ***
Consumer: *** ***
Thank you for your cooperation in responding to the above consumer's complaintFollowing our usual procedure, we notified the consumer of your response and requested notification of whether or not it was satisfactorily resolvedThe consumer has
notified our office they are satisfiedTherefore, we have closed the complaint
Again, thank you
Sincerely,
Erika ***
Consumer Affairs Representative
Hi Denise,
Just rcvd below update Mr& Mrs*** accepted our "goodwill gesture" for $& the case has been closed "satisfied"
Not sure what you all have decided on your end~
Thank you again for all your support throughout this process!
Rachel ***
Guest Relations Director
Lexus of Orlando
*** *** ***
Winter Park, FL
***
*** Fax
R***@lexusoforlando.com

3M Company makes product safety a priority and takes complaints very seriously. Ms*** contacted 3M Company back in late May of this year. We have investigated her claim and reached an amicable settlement with her within the past couple of weeks. At this time we consider
the matter closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.It appears 3M/Scotch now has an online response form for the laminator recall, so complaint *** can be cancelled

Escalated Revdex.com complaint to Automotive Aftermarkets Division Product Line Lead for resolution

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, if I receive a refund.

Initial Business Response /* (1000, 5, 2015/10/14) */
Escalated to Stationery and Office Supplies Division Product Lead for resolution.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I received $6 refund and...

bubble envelope

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12325910, and find that this resolution is satisfactory to me.