4 State Rainbow

Initial Business Response /* (1000, 9, 2016/08/03) */
We have contacted the customer and have resolved the issueCustomer has agreed to come into the office on 8-5-and redo her paperwork to reflect the terms agreed upon
Initial Consumer Rebuttal /* (3000, 11, 2016/08/11) */
(The consumer
indicated he/she DID NOT accept the response from the business.)
I went to the rainbow company and did sign another agreement, today I received in the mail the old agreement that the finance company themselves sent meOn this agreement my name was forged! Im not happy about this and feel that with this being done and with me just receiving this information, that I want this case reviewed againIn the first complaint I asked to be completely free from the bill of the rainbow vacuum cleaner, but with this new information that I received I feel that what I was asking for in the first place is not to much to ask, forgery is a serious crime and Rainbow can wither settle this and let me completely out of this contract and keep the Rainbow, or I WILL take this agreement that someone forged my name to and prosecute to the fullest extentI appreciate all your help with this issue
Thank you
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Final Business Response /* (4000, 13, 2016/08/12) */
This has already been responded toCustomer has been taken care of and is completely happy
Final Consumer Response /* (4200, 15, 2016/08/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I'm not satisfied I was mailed a copy of the original from the Finance company just a few days after I went to rainbowIn this document my name was forged and I have proofI want my debt from rainbow completely wiped clean, I want to owe absolutely nothing for this vacuum cleanerI had called the Finance company bthis complaint was first filed and asked for a copy of the document that I supposedly signed but was told they could not send me a copy and just last week someone from the Finance company mailed me a copyAnd there it was someone took it upon themselves to sign my name, forgery is illegal, and I want this matter taken care ofI would have been satisfied if someone wouldn't have signed my name to a legal contract and then expect me to be satisfied, no it don't work that way, rainbow can take care of this or I will prosecute! Thank you for your help in this matter