4 Wheel Drive Hardware

Horrible customer service and shipping.

Ordered a part and two days later it said shipped wait 10 business days no part called them on the 11th day they said it would be shipped in four days. Should have offered me a discount or shipped it next day. Never will I buy from them again. I asked them if they could get something for their delayed service and they offered me a gift card but, never responded to my email.

Worst customer service I have ever dealt with. Total run around. Very long wait times on hold. Parts not ordered. Told on last order 3-5 business days today told 1-2 weeks. Then it goes to no control over the other vendors they deal with. Cancelled order. Would never deal with this company again or their affiliate in California. Very very poor customer service.

Like the two previous negative reviews, I had a similar experience. Horrible customer service, misleading and conflicting stories as to why they held my money for 1 month without any expected shipment dates. Still took over 25 minutes just to cancel the order. Not only would I never do business with this company, I would STRONGLY urge others to avoid this company.