4 Wheels Auto Sale Corporation

Dear Mr***, Thank you for writing to us here at Wheels Auto sales CorporationWe are sorry to hear that our establishment did not meet your expectations.In your statement, you state that you bought a vehicle [redacted] in 07/and there was a verbal agreement between the Dealer Operator Carlos M [redacted] and you to fix the car and that we would be responsible for getting the car towed to your location.Examining your complaint and concerns Wheels Auto Sales is planning to provide you with a different vehicle or buy the engineEarly this week we have contacted to you via Email and we explained this to you and wewill be in contact withyou in the coming days to let you know of the resolutionIn addition, we will further evaluate how we can prevent this problem from occurring again in the futureThis complaint has inspired us do more and be more careful with our productsNow, all employees have been reminded that the appropriate procedure in this situation will be handled appropriately.Please accept our most sincere apologiesWe are here to correct the problem and we have tried to contact you to settle this issue as soon as possibleIt is our goal to retain you as a satisfied customer and will hope to serve you again in the futureThank you,Carlos M [redacted] Dealer OperatorWheels Auto Sales Corporation(540) 642-office

Thank
you for writing to us here at 4 Wheels Auto sales Corporation. We are sorry to
hear that our establishment did not meet your expectations.In
your statement, you state that you bought a vehicle [redacted] in 02/2017
and there was a verbal agreement between the Dealer Operator [redacted]...

[redacted]
and you to repair any issues within 30 days. According to our records our
mechanic attempted to fix the vehicle and he told us that the engine was
successfully changed, unfortunately the engine did not work satisfactorily.
Your complaint has inspired us to be do more and be more careful with our products.
Now, all employees have been reminded that the appropriate procedure in this
situation will be handled appropriately.Please
accept our most sincere apologies. We are here to correct the problem and we
have tried to contact you to settle this issue as soon as possible. It is our
goal to retain you as a satisfied customer and will hope to serve you again in
the future. Thank
you

Dear Mr. [redacted],                                  �...⇄ you for writing to us...

here at 4 Wheels Auto sales Corporation. We are sorry to hear that our establishment did not meet your expectations.In your statement, you state that you bought a vehicle [redacted] in 07/2017 and there was a verbal agreement between the Dealer Operator Carlos M[redacted] and you to fix the car and that we would be responsible for getting the car towed to your location.Examining your complaint and concerns 4 Wheels Auto Sales is planning to provide you with a different vehicle or buy the engine. Early this week we have contacted to you via Email and we explained this to you and wewill be in contact withyou in the coming days to let you know of the resolution. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. This complaint has inspired us do more and be more careful with our products. Now, all employees have been reminded that the appropriate procedure in this situation will be handled appropriately.Please accept our most sincere apologies. We are here to correct the problem and we have tried to contact you to settle this issue as soon as possible. It is our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you,Carlos M[redacted]Dealer Operator4 Wheels Auto Sales Corporation(540) 642-4583 office