Initial Business Response / [redacted] (1000, 9, 2016/01/05) */ Contact Name and Title: John [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @hotmail.com Nutrition Now has had continued use and occupancy of there space in the JMSThe buildings upper floors are in the process of a 7,000, dollar renovation and the lower floor where he and other tenants reside currently will have new heating and air-conditioning systems as a part of the renovationThe last time we were in his space it was degreesI also visited the last Sunday when I arrived he and several other people were just sitting talking and laughingWe provided him on a temporary electric heatersHe refused to take the amount of heaters that would adequately heat his spaceWe have provided the other two tenants on his floor heaters and it is working fineAs far as the water damage I witnessed that personally.There several water stained tiles and we replaced the most damagedThis has no effect on his businessThe amount of water that leaked into his space was at most a gallon or two which I personally moped upHe was also not open when this happenSo this also did not effect his businessHe also has not paid rent a of this email OFFER: Initial Consumer Rebuttal / [redacted] (3000, 11, 2016/01/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) The space heaters provided are being used in the smaller office portion of our faciility where they keep it at a managable temperature as long as the door is shut to our fitness studio, which is also our main entrance and is not our ideal option, but our only.Our primary source of income is brought in through the Fitness classes we offerThe day the leak occurred I was present and have video/picture proofOtherwise there would have been more damage and flooding had I not placed about buckets through the facility to catch the water, as I stated in the initial complaint, I had to cancel our lunch time fitness class due to the flooding,clearly meaning I did lose out on businesssingle ceiling tile was replaced, I believe there are that are still in need of attentionThe other tenants have heat, as I have spoke with them so I'm not sure why they would need heaters? As of this writing (01/07/16) there is still no heatWe do have team meetings frequently and still conduct classes, we're usually always found "talking and laughing" during these eventsIt is generally degrees when I open for our 6am class and maxing out at a chilling degrees
Initial Business Response /* (1000, 9, 2016/01/05) */
Contact Name and Title: John ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@hotmail.com
Nutrition Now has had continued use and occupancy of there space in the JMSThe buildings upper floors are in the process of a 7,000,
dollar renovation and the lower floor where he and other tenants reside currently will have new heating and air-conditioning systems as a part of the renovationThe last time we were in his space it was degreesI also visited the last Sunday when I arrived he and several other people were just sitting talking and laughingWe provided him on a temporary electric heatersHe refused to take the amount of heaters that would adequately heat his spaceWe have provided the other two tenants on his floor heaters and it is working fineAs far as the water damage I witnessed that personally.There several water stained tiles and we replaced the most damagedThis has no effect on his businessThe amount of water that leaked into his space was at most a gallon or two which I personally moped upHe was also not open when this happenSo this also did not effect his businessHe also has not paid rent a of this email
OFFER:
Initial Consumer Rebuttal /* (3000, 11, 2016/01/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The space heaters provided are being used in the smaller office portion of our faciility where they keep it at a managable temperature as long as the door is shut to our fitness studio, which is also our main entrance and is not our ideal option, but our only.Our primary source of income is brought in through the Fitness classes we offerThe day the leak occurred I was present and have video/picture proofOtherwise there would have been more damage and flooding had I not placed about buckets through the facility to catch the water, as I stated in the initial complaint, I had to cancel our lunch time fitness class due to the flooding,clearly meaning I did lose out on businesssingle ceiling tile was replaced, I believe there are that are still in need of attentionThe other tenants have heat, as I have spoke with them so I'm not sure why they would need heaters? As of this writing (01/07/16) there is still no heatWe do have team meetings frequently and still conduct classes, we're usually always found "talking and laughing" during these eventsIt is generally degrees when I open for our 6am class and maxing out at a chilling degrees
Initial Business Response / [redacted] (1000, 9, 2016/01/05) */ Contact Name and Title: John [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @hotmail.com Nutrition Now has had continued use and occupancy of there space in the JMSThe buildings upper floors are in the process of a 7,000, dollar renovation and the lower floor where he and other tenants reside currently will have new heating and air-conditioning systems as a part of the renovationThe last time we were in his space it was degreesI also visited the last Sunday when I arrived he and several other people were just sitting talking and laughingWe provided him on a temporary electric heatersHe refused to take the amount of heaters that would adequately heat his spaceWe have provided the other two tenants on his floor heaters and it is working fineAs far as the water damage I witnessed that personally.There several water stained tiles and we replaced the most damagedThis has no effect on his businessThe amount of water that leaked into his space was at most a gallon or two which I personally moped upHe was also not open when this happenSo this also did not effect his businessHe also has not paid rent a of this email OFFER: Initial Consumer Rebuttal / [redacted] (3000, 11, 2016/01/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) The space heaters provided are being used in the smaller office portion of our faciility where they keep it at a managable temperature as long as the door is shut to our fitness studio, which is also our main entrance and is not our ideal option, but our only.Our primary source of income is brought in through the Fitness classes we offerThe day the leak occurred I was present and have video/picture proofOtherwise there would have been more damage and flooding had I not placed about buckets through the facility to catch the water, as I stated in the initial complaint, I had to cancel our lunch time fitness class due to the flooding,clearly meaning I did lose out on businesssingle ceiling tile was replaced, I believe there are that are still in need of attentionThe other tenants have heat, as I have spoke with them so I'm not sure why they would need heaters? As of this writing (01/07/16) there is still no heatWe do have team meetings frequently and still conduct classes, we're usually always found "talking and laughing" during these eventsIt is generally degrees when I open for our 6am class and maxing out at a chilling degrees
Initial Business Response /* (1000, 9, 2016/01/05) */
Contact Name and Title: John ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@hotmail.com
Nutrition Now has had continued use and occupancy of there space in the JMSThe buildings upper floors are in the process of a 7,000,
dollar renovation and the lower floor where he and other tenants reside currently will have new heating and air-conditioning systems as a part of the renovationThe last time we were in his space it was degreesI also visited the last Sunday when I arrived he and several other people were just sitting talking and laughingWe provided him on a temporary electric heatersHe refused to take the amount of heaters that would adequately heat his spaceWe have provided the other two tenants on his floor heaters and it is working fineAs far as the water damage I witnessed that personally.There several water stained tiles and we replaced the most damagedThis has no effect on his businessThe amount of water that leaked into his space was at most a gallon or two which I personally moped upHe was also not open when this happenSo this also did not effect his businessHe also has not paid rent a of this email
OFFER:
Initial Consumer Rebuttal /* (3000, 11, 2016/01/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The space heaters provided are being used in the smaller office portion of our faciility where they keep it at a managable temperature as long as the door is shut to our fitness studio, which is also our main entrance and is not our ideal option, but our only.Our primary source of income is brought in through the Fitness classes we offerThe day the leak occurred I was present and have video/picture proofOtherwise there would have been more damage and flooding had I not placed about buckets through the facility to catch the water, as I stated in the initial complaint, I had to cancel our lunch time fitness class due to the flooding,clearly meaning I did lose out on businesssingle ceiling tile was replaced, I believe there are that are still in need of attentionThe other tenants have heat, as I have spoke with them so I'm not sure why they would need heaters? As of this writing (01/07/16) there is still no heatWe do have team meetings frequently and still conduct classes, we're usually always found "talking and laughing" during these eventsIt is generally degrees when I open for our 6am class and maxing out at a chilling degrees