417 Autoland Reviews (1)
417 Autoland Rating
Address: 2535 S. Campbell, Springfield, Missouri, United States, 65807
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Initial Business Response /* (1000, 14, 2017/06/07) */
Thanks for the opportunity to respond to this complaint. First, my name is [redacted] and I am the new General Manager of this company. After reviewing the complaint let me respond the following way.
It is my understanding the frame is...
the issue on this vehicle. I am not a mechanic or a body person, the State of Missouri requires all dealers to have the vehicles inspected by a state approved mechanic. The pass or fail is totally upon the mechanic inspecting it.
1) The Toyota passed Missouri Vehicle inspection at time of sale.
2) It is also my understanding the the Toyota Motor Company has issued a recall on this particular style of frame. I am not a Toyota dealer. The customer was informed of the recall, after my company was made aware of that recall.
3) The Toyota in question was sold AS IS. The customer, at any time before the purchase, could have taken the Toyota to any mechanic or body shop of is choosing, and get an opinion of the Toyota from an outside source.
Thanks for letting me state my companies position on this manner.
[redacted]
General Mgr.
417autoland.com
Initial Consumer Rebuttal /* (3000, 17, 2017/06/09) */
In response to Mr.[redacted],General Manager,417autoland.com.We were never told that Toyota recalled this vehicle,that is a lie.The body shop that fixed the vehicle,called Toyota to see if the vehicle had been recalled,Toyota told them NO.Why Mr. [redacted] is saying they told us that is beyond us,there has been no recall.Can he prove it was recalled,proof should be on 417autoland.com to show it was recalled.We were never informed of any recall by anyone at 417autoland.[redacted] and [redacted]
Final Business Response /* (4000, 19, 2017/06/10) */
Sir,
Please refer to the link below..
www.autoblog.com/2016/11/14/toyota-3-billion-settlement-rusty-truck-frames/
Again, I am the "new" General Manager, I was not here when this happened. Please take a look at the link I provided. It may help you and that is all I am trying to do is help.
[redacted]