4400 Alaska Llc

My name is *** ***, I am the owner of Enlighten StudioThere is no *** *** now nor has there ever beenI have been in contact with *** *** via email regarding this errorI sent *** emailed " I have never signed for any Enlighten Studio! I am and a
widow. You sent the invoice to the wrong person, unless they used my card. Please confirm." I responded on May 14th at am with "Ok, I do apologize. I will double check with my client. Thank you, *** Sent from my iPhone"I then contacted my client *** *** who is not and a widow, and let her know that I sent the invoice to the wrong email address, and I see that I messed up and forgot the "a" after *** before *** in her email addressI let my client know that I would resend all the info for her wedding. Since I am a hairdresser, and sometimes get befuddled with technology I accidentally sent the invoice again to *** *** from my square account, which does not keep credit card numbers on file. *** proceeded to send me the following email today Friday May 15th "I AM NOT THE RIGHT *** ***! I LIVE IN ILLINOIS AND AVE SINCE 1992! YOU HAVE THE WRONG *** ***. YOU WOULD ANSWER YOUR PHONE OR RESPOND TO THE MESSAGES I LEFT ON YOUR PHONE! THE CONCERN IS IN THE HANDS OF THE Revdex.com! PLEASE FIX YOUR MESS!"My response was as follows "***,I know that this is not youI sent you an email previously that this was in errorI accidentally resent the invoice I am a busy stylist working on clientsI don't always have time to answerAs you can see the time the email was sent, it was very late at night. DO NOT WORRY YOU ARE NOT BEING CHARGEDI DO NOT EXPECT PAYMENT FROM YOUTHE RIGHT *** *** HAS BEEN NOTIFIED OF THIS, AND HAS PAID HER INVOICETHE EMAIL/INVOICE HAS BEEN CHANGED TO HER CORRECT EMAILAS YOU CAN SEE BELOW THE INVOICE HAS BEEN PAID. I APOLOGIZE THAT MISTAKES DO HAPPEN. YOU WILL NOT BE CONTACTED AGAIN TO FOR ANY PAYMENT OR APPOINTMENTS. Thank you,***I am not trying to nor was I ever trying to charge *** *** from IllinoisI have been working in the salon all day with clients, and haven't had the time to answer the phoneThat is why I have a voicemail system that says if we are not able to answer then we are either with a client or it is after business hoursWe will return your call as soon as we canNo I was not ignoring herThe right *** *** has paid, the email address has been updated. I would like this complaint closed, as I have done all in my power to rectify the situation and it has been. Thank you,*** ***