4K Health LLC

We truly regret the unsatisfactory experience Ms*** had with our company, and have issued a full refund to her accountA review of the customer service call and related system notes indicate that Ms*** was made aware of the refund process, but our customer service department could have
done a better job of explaining the trial period, cancellation process, and that it is our policy to issue full refunds to any customer that is not satisfied with our products, for any reasonWe apologize for any inconvenience this may have caused, and hope that Ms*** will find this a satisfactory resolution to her complaintSent on: 6/23/11:28:AM Sent by: