4Patriots Reviews (%countItem)
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4Patriots Rating
Address: 2920 Berry Hill Dr. Suite 300, Nashville, Tennessee, United States, 37204
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My experiences with 4 Patriots have all been positive. Those experiences include several purchases. I highly recommend this business.
Great food. Excellent service - however I ordered most over last 2 years to build stock up. Chicken flavored rice with left over shredded. Chicken is terrific! Love the Oatmeal.
Lots of good stuff. Wish cookbooks available separately.
This one the greatest and they have great prices for their superb products I have bought several products from the and I have never had any complaints or problems from them. They are always a high quality products and made in america so they are helping america's economy.
An honest company with whom I have had yrs experience.
I have been ordering from 4patiots for years and have no complaints. Service, quality, and delivery are 4 star. One must be aware of what they are ordering.
I have purchased many items from 4patriots and every thing has been better than advertised. Love this company.
I am thrilled to have ordered from this company! I love their ethics, their products, their dedication and I have so far, ordered two products: the four pack cell phone chargers and the flameless igniting tool I ordered just today, 3/23/2020.
In times such as these, with more and more folks getting ill from Covid 19, I am happy to support a company like this one, that gives back to Veterans.
I will update my review once my products are received, 2 items are gifts, so I hope my purchases come soon.
Candace M, Belmont, NH
This company, 4Patriots, has opened my eyes to the many useful or needed items, products, food items with long shelf life, etc., that would be required in the case of any disasters, e.g. hurricanes, food shortages, power outages, etc. As a result, I have purchased many items that make me feel much more prepared than I would have been IF I didn't purchase them. For the most part, I have been able to order these items with free shipping, but there are many items where there is no shipping to Hawaii. One of those items is the solar-powered generator. I am very disappointed, that I am not able to get it in Hawaii.
Thank you for your feedback, ***. We are honored that you choose 4Patriots for your preparedness needs. We hear you, and we continue to try to find solutions that will allow us to be able to offer shipping on our solar-powered items to Hawaii and Alaska. We look forward to serving you for years to come!
Great products and great customer service and veteran owned and supported
Accurately describes the product and normally ship within 2days. They have always communicated promptly.
For me I have ordered from them for years. From the well packaged food to hot water thermos to several flashlights...
As with any online company, occasionally quirks happen , but I choose to always speak to a phone representative in person for ordering , any questions, or problems and works well for me. I am proud to order from and support a patriotic, American company and our veterans......
The products I've ordered work well and were delivered in a timely manner. I ordered online with no problems. Their packaging is fairly discrete and I like that also.
I have always had a great experience with this company. Their products are innovative and necessary for anyone concerned about good health.
I have always received my orders in a timely manner and the one time I was not happy with an item they replaced it quickly and without any hassle.
Received as a gift and will swear by this cheap affordable portablr charger more so than 125.00 charger .was used for some time before recieving ..
Hi Victor! Thanks for the great feedback We think our Patriot Power Cells are amazing too!
I purchased their advertisements of MRE's for 25 years, and have yet to recieve them about a month after I purchased them.
I purchased ther product, and paid for it, but have yet to recieve it (at least a WEEK before the scare). I'm waiting at least a MONTH now, more like 6 weeks. They claim it's due to Corona virus. I've contacted the company and been told its b/c of Corona that I haven't received my goods. I want a full refund as they clearly cannot fulfill orders
I want a full refund as this compay clearly cannot handle the increased request for orders and mine has been placed on the "back burner" In spite of my inquiries
Having a timely response is very important to us, however, due to concerns about the coronavirus, our response times may be delayed. We promise to make things right if you are having any issues with your order. Customer satisfaction is our ultimate goal!
Tip: Please be sure to check your email's spam or junk folder for your order confirmation email and our customer support responses as they may get filtered there.
As you are aware, Coronavirus has reached the United States. Many officials are recommending to prepare for this possibly devastating outbreak by stocking up on non-perishable foods, clean water, and supplies. Because of this, we have seen a tremendous increase in demand for our Survival Food, which is causing delays in shipping these orders.
We are working around the clock with multiple suppliers to produce and ship these orders. As soon as we receive the food at our warehouse, we are packaging it and shipping as quickly as possible. All orders are being shipped in the order in which they are received.
As of now, you should expect to receive your order 21-28 days after you placed it. We realize this is not ideal. Despite this delay, we are shipping faster than most of the other options out there. The Coronavirus has caused a country-wide shortage of survival food.
Rest assured, you will get a shipment notification the moment your order leaves our warehouse. We promise to get you your order as fast as we can.
Because this situation is moving quickly and our suppliers are working diligently to catch up, we will continue to post updates on our website as things change.
You can view these updates here:
https://4patriots.com/pages/frequently-asked-questions
Another option is our 72-hour kit. While this kit is smaller than our other kits, we have plenty in stock and the ship time is significantly faster. If you would like to order, please use the following sales link: https://4patriots.com/collections/food/products/72-hour-survival-food-kit
We appreciate your patience, and please know we are working hard to ship your order as soon as possible.
Please feel free to reach out to us via phone as well! Our Phone Representatives are here to help Monday-Friday from 8am - 7pm Central Time and 10am -4pm on Saturdays. Our number is XXX-XXX-XXXX.
Thank you for getting in touch with us and we look forward to helping in any way possible!
The entire Customer Support Team
Dear ***,
We are so sorry for the delay you are experiencing on the shipment of your 3-Month Survival Food Supply. We have experienced an unprecendented surge in demand since the coronavirus outbreak hit the media. You placed your order on 2/27. We are shipping those orders out today. I will go ahead and cancel your order and refund you 100%, as requested, and stop shipment if your order has already been packaged for shipping.
Please know, that the delay was indeed caused by this global pandemic and we have been doing our best to ship orders as quickly as possible to get our Survival Food into as many hands of Americans as possible.
Again, I apologize for the delay you experienced and I processed your cancellation and refund for $497. We hope you stay safe and healthy.
Thank you,
***
Director of Customer Service
4Patriots
I purchased the 4power cell charger got 3 free, gave 3 away to family. Mine worked great first couple of weeks, it barely holds a charge long enough to charge my iPhone. Very disappointed in the product. I'll have to try the one I gave my husband to see if his works any better.
Dear Cheryl,
Thanks for reaching out. We are sorry your Partriot Power Cell doesn't seem to be holding a charge any longer. This is not typical. Please give us a call at 800-304-4202 Monday-Friday from 8 a.m. to 7 p.m. CT or Saturdays from 10 a.m. to 4 p.m. so we can troubleshoot this for you and make things right. You can also email us at [email protected] and we can troubleshoot via email. We do have a full year money-back guarantee on this product. So, if yours is not working correctly or meeting your expectations we will offer you a refund or a replacement if, after trying a few things, your Cell still does not hold a charge. We look forward to assisting you!
Thanks again and have a great day!
Amanda C.
Customer Service
4Patriots
I ordered 4 of the cell phone chargers and discovered after receiving them they were not what I expected. I returned them and have *** tracking confirmation that they were received by 4Patriots on December 23. I have contacted them numerous times via their website to no avail. One time they asked for the tracking number, which I provided. I still do not have a refund. I could not in good conscience recommend this company to anyone for anything. And I will persist with complaints until I receive a refund in full.
Hi Marilyn,
We are sorry for any confusion. I see that Lisa refunded you for your order yesterday, 1/20/2020. Please allow 5-7 business days for these funds to become available to you. If you need further assistance now or in the future, please call us at 800-304-4202 Monday-Friday from 8 a.m. to 7 p.m. CT or Saturdays from 10 a.m. to 4 p.m. CT. You can also email us at [email protected].
Thank you and have a wonderful day!
Amanda C
Director of Customer Service
4Patriots
Ordered ONE set of FOUR patriot power generator/cells which we have not used yet because, 4Patriot sent a second set of FOUR patriot power generator and billed us for both separately at 107.54 each set.
We placed ONLY ONE order for ONE set of four power cells, been trying with failed attempts to call customer service to return and get money back. Their auto answer service says they are "superbusy" and are currently training agents to talk to us. I guess they are still training them. Also have left call back number and have NOT gotten callbacks.
with the review below on the cell, couple with the shoddy customer answering service, seems like the items are not reliable.
Dear Lawrence,
We are sorry for the mix up! I am having trouble finding your order based on the information here on the Revdex.com. Please give us a call at 800-304-4202 Monday-Friday from 8 a.m. to 7 p.m. CT or Saturdays from 10am-4pm CT. You can also email us at [email protected]. We promise to promptly take care of this for you and make things right!
Best,
Amanda C.
I order 4 flashlights ,over 100.00 said they were in stock, found out AFTER they took my money out of stock, giving them a few more days then requesting FULL refund, and contacting credit card company, DISSAPPOINTED BIG TIME
Dear Debbie,
I am so sorry for the inconvenience. Our shipping is temporarily delayed which is very unusual for us. I see Timothy did offer a partial refund for the trouble. I went ahead and canceled your order and refunded you in full. I hope you give us another chance as timely shipping is something that is very important to us. Typically orders are delivered in 5-7 business days.
Amanda C.