4rentmi.com

I paid a deposit of $for rental of [redacted] It was double booked and I never received my refund despite multiple attempts I have sent all of the documentation for this complaint to [redacted] at [redacted] as well as members of his staff I have been working on receiving a refund for a couple of years to no availMost of my contacts with [redacted] have ended with a check is in the mail I have never received a check Today 3/2/16, he hung up on me when I called 3/2/- Called [redacted] cell [redacted] When I told him what I wanted, he hung up on meWhen I returned the call, no one answered it went to voicemail and voicemail was full Also called the main business number and no one answered [redacted] 10/27/- Spoke with *** He will call me back by noon about the refund 7/9/- Email to [redacted] and Carl asking when I will receive the check promised 7/3/- Email that I did not receive the check that [redacted] said he would mail on Monday aft

Company would not honor the lower rate that I found online for their rental & instead wouldn't confirm a reservation although it was months ahead This company advertises on other vacation rental websites, but will only let you book through theirsWhen I found a cheaper rate for a rental on a different advertised site they refused to confirm my reservation, even though it was over months in advance, and has continued to string me along and make excuses of why they can't confirm the reservationI know it is because they would have to honor the cheaper rate and they are waiting for someone else to pay the now advertised higher rateI am trying to schedule a vacation for people, so the housing options are limited and they refuse to confirm my reservation, now almost two months laterCarl is the Property Manager and has been very rude and unprofessional with his lack of communicationFrank is the owner of this business and continues to ignore my inquiries regarding the status o

DO NOT USE THIS COMPANYThe house we rented in Grand Rapids - was absolutely awfulTo describe it as filthy is an understatementWhen I walked into this house I had to have the lady who did our walk through clean the pee and public hairs off of the toiletThe stove had food covered on the bottom, the grill was completely covered with food, ashes all underneath, the deck hadn't been cleaned since who knows when, definitely before last winter, the sand was so full of bugs you didn't want to put your feet in, cob webs all over the place, most sinks didn't work, the carpet was disgustingI am just absolutely disappointedThe place has so much potential, however the overwhelming need to clean totally ruins the experienceThe house deck is very unstable, the tables were broken and dangerous, the boat outside looks like it has never been cared for or had a cover put on itThe outside deck is half under water and looks like it isn't taken out during the winter seasonThere weren't enough "linens" which were actually the most generic pieces of bed clothing ever and smelt dirtyI am beyond disappointedPlease, the pictures online are nothing that this house is

We contracted to rent a beach house from 4rentmi/Frank R*** and were denied access hours prior to arrivalThey refuse to refund our deposit
On 08/06/I booked a vacation beach house in ***,*** with 4rentusThe owner of the business is Frank R*** and his Sales CEO is Carl F*The reservation was for Thursday 08/18/through Sunday 08/21/At that time a deposit of $was charged to my credit card to secure the property
I was assured that the property was ours throughout the year
On 07/07/I sent the owner of the property *** *** the final payment of $5000.00, as per Carl's instructions(by check), for the full rental balance of $
About two weeks prior to chewe had not heard how to obtain the keys, walk through procedures, etcAfter many emails and phone calls to Carl we were finally instructed to contact Kim, as she handled those details at the homeAgain, after many phone calls and messages to Kim she finall

I paid a deposit of $for rental of *** ***It was double booked and I never received my refund despite multiple attempts
I have sent all of the documentation for this complaint to *** *** at *** as well as members of his staff I have been working on receiving a refund for a couple of years to no availMost of my contacts with *** have ended with a check is in the mail I have never received a check Today 3/2/16, he hung up on me when I called
3/2/- Called *** *** cell *** When I told him what I wanted, he hung up on meWhen I returned the call, no one answered it went to voicemail and voicemail was full
Also called the main business number and no one answered ***
10/27/- Spoke with *** He will call me back by noon about the refund
7/9/- Email to *** *** and Carl asking when I will receive the check promised
7/3/- Email that I did not receive the check that *** said he would mail on Monday aft

The business double booked one of our properties rented for a day stayWe were not informed about the double booking until the day of our arrival
Our contract included rental properties (Beach Combo Package from website) for 8/5-8/On the day of our arrival we were told that one of the properties had been double bookedWe were not offered adequate accommodations so we stayed in only one of the propertiesInstead of refunding us half our original contract payment the business changed the rate of the rental after our stay had been completed on 8/The original contract stated properties for $We requested a refund $for the other house we had rented and never receivedInstead the business changed the rate of the listing we had stayed in to $for nightsThen added another $in taxes and fees to the new rateAfter returning a $check they never cashed we were only compensated $for our over payment of the rentalNo other apology

Company would not honor the lower rate that I found online for their rental & instead wouldn't confirm a reservation although it was months ahead
This company advertises on other vacation rental websites, but will only let you book through theirsWhen I found a cheaper rate for a rental on a different advertised site they refused to confirm my reservation, even though it was over months in advance, and has continued to string me along and make excuses of why they can't confirm the reservationI know it is because they would have to honor the cheaper rate and they are waiting for someone else to pay the now advertised higher rateI am trying to schedule a vacation for people, so the housing options are limited and they refuse to confirm my reservation, now almost two months laterCarl is the Property Manager and has been very rude and unprofessional with his lack of communicationFrank is the owner of this business and continues to ignore my inquiries regarding the status o

In January, I reserved a vacation property and paid a $515.00 deposit for 7/16/15-7/19/15 (3 day minimum rental, as advertised), given to my husband as a 50th birthday present. It was extremely important that I secured an accessible beachfront rental for him due to ALS/Lou Gehrig's disease. I rec'd confirmation of my reservation, but at 9:25 p.m. the night before our vacation, I rec'd an unapologetic call from Carl, at 4rentmi.com, informing me that the property would not be available to us. Another party, who had secured a 7 day rental after us, was already there - apparently trumping my original confirmed rental. After much wasted time/nonsense, I was offered an inaccessible rental in another location, not beach front, FOR THE SAME ORIGINAL PRICE. NO EFFORT TO HONOR OUR RESERVATION, no response to multiple calls and emails, given non-working numbers to set up arrival, and was hung up on by Frank. Still waiting for my $515.00 deposit to be returned. Unbelievable.