4th and Elm Self Storage

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? ? ? ? ? ? I Accept the thirty(30) day extension only because their's? a(n) "Ohio Atttorney Genreral Office Complaient" already on file Regards, [redacted] ***

Ms [redacted] ,This letter is in response to the above referenced Claim (attached to email) Mr [redacted] rented a Storage Unit from our place of business on March 13, It is a monthly agreement for a unit in the building for the storage of personal belongings Per section of the Lease Agreement, also attached to this email, NO HABITABLE OCCUPANCY OF THE SPACE BY HUMANS OR PETS OF ANY KIND FOR ANY PERIOD WHATSOEVER may occupy the premises On separate occasions in the first week after moving his things in, Mr [redacted] was observed by employees on camera sitting in his chair outside of the unit for extended periods of time He was rude and unapproachable and after further investigation by our staff, clearly attempting to make a home in the building, so he was asked to vacateWe have suspended his automatic access to the facility until he has a scheduled time with our staff to remove his belongings At such time that he is no longer storing items in the unit, his monthly charges will be stopped While we sympathize with anyone that is homeless, as he stated he was in his complaint, this facility does not allow for loitering and is not an allowable residential useWe respectfully request that after your review of this information, you disregard the complaint by Mr [redacted] so our Revdex.com rating is not adversely affected Please contact me directly if you have need for additional information or have any questionsThank you,Kimberly [redacted] Property Manager

Ms***,This letter is in response to the above referenced Claim (attached to email) Mr*** rented a Storage Unit from our place of business on March 13, It is a monthly agreement for a unit in the building for the storage of personal belongings Per section of the
Lease Agreement, also attached to this email, NO HABITABLE OCCUPANCY OF THE SPACE BY HUMANS OR PETS OF ANY KIND FOR ANY PERIOD WHATSOEVER may occupy the premises On separate occasions in the first week after moving his things in, Mr*** was observed by employees on camera sitting in his chair outside of the unit for extended periods of time He was rude and unapproachable and after further investigation by our staff, clearly attempting to make a home in the building, so he was asked to vacateWe have suspended his automatic access to the facility until he has a scheduled time with our staff to remove his belongings At such time that he is no longer storing items in the unit, his monthly charges will be stopped While we sympathize with anyone that is homeless, as he stated he was in his complaint, this facility does not allow for loitering and is not an allowable residential use. We respectfully request that after your review of this information, you disregard the complaint by Mr*** so our Revdex.com rating is not adversely affected Please contact me directly if you have need for additional information or have any questions. Thank you,Kimberly ** ***Property Manager

Ms***, As a follow up to our earlier conversation regarding the above referenced claim, I did authorize a day courtesy extension with payment in advance to Mr*** for his Storage Unit this week This day extension should give him ample time to make arrangements to move his belongings to another location before the May expiration and we will not extend again for any reason It is in no way acceptance of his prior actions or disregard of the contract.Thank you, Kimberly ** ***Property Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. I Accept the thirty(30) day extension only because their's a(n) "Ohio Atttorney Genreral Office Complaient" already on file
Regards,
*** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.4th & Elm Storage is a new Storage facility that cares only about their Better Business Rating, but seems too not be making to much moneySo that tells me in my mind; that they also careless about who is renting storage spaceOf course I was seen on camera there's cameras all around the unitsThere's only two people that work there and they work days a week 8-hours a dayThey sit around making no money for their Business, but milking the e-payroll systemAs a customer/consumer its part of my job to watch my money and how I invest my moneyMy take on 4th & Elm Storage-they can get two thumbs down for poor service.Regards,
*** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. I Accept the thirty(30) day extension only because their's a(n) "Ohio Atttorney Genreral Office Complaient" already on file
Regards,
*** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.4th & Elm Storage is a new Storage facility that cares only about their Better Business Rating, but seems too not be making to much moneySo that tells me in my mind; that they also careless about who is renting storage spaceOf course I was seen on camera there's cameras all around the unitsThere's only two people that work there and they work days a week 8-hours a dayThey sit around making no money for their Business, but milking the e-payroll systemAs a customer/consumer its part of my job to watch my money and how I invest my moneyMy take on 4th & Elm Storage-they can get two thumbs down for poor service.Regards,
*** ** ***

Ms. [redacted], As a follow up to our earlier conversation regarding the above referenced claim, I did authorize a 30 day courtesy extension with payment in advance to Mr. [redacted] for his Storage Unit this week.  This 30 day extension should give him ample time to make arrangements to move his belongings to another location before the May 12 expiration and we will not extend again for any reason.  It is in no way acceptance of his prior actions or disregard of the contract.Thank you, Kimberly [redacted]Property Manager

Ms. [redacted],This letter is in response to the above referenced Claim (attached to email).  Mr. [redacted] rented a Storage Unit from our place of business on March 13, 2017.  It is a monthly agreement for a unit in the building for the storage of personal belongings.  Per section 5 of the...

Lease Agreement, also attached to this email, NO HABITABLE OCCUPANCY OF THE SPACE BY HUMANS OR PETS OF ANY KIND FOR ANY PERIOD WHATSOEVER may occupy the premises.  On 2 separate occasions in the first week after moving his things in,  Mr. [redacted] was observed by employees on camera sitting in his chair outside of the unit for extended periods of time.  He was rude and unapproachable and after further investigation by our staff,  clearly attempting to make a home in the building, so he was asked to vacate. We have suspended his automatic access to the facility until he has a scheduled time with our staff to remove his belongings.    At such time that he is no longer storing items in the unit, his monthly charges will be stopped.  While we sympathize with anyone that is homeless, as he stated he was in his complaint,  this facility does not allow for loitering and is not an allowable residential use. We respectfully request that after your review of this information, you disregard the complaint by Mr. [redacted] so our Revdex.com rating is not adversely affected.  Please contact me directly if you have need for additional information or have any questions. Thank you,Kimberly [redacted]Property Manager