5 Star Auto Sales

[redacted] [redacted] We have received the Revdex.com notification of a complaint in reference to [redacted] I personally spoke with the customer, [redacted] on November 21st He was charged for the agreed upon emergency same day service call, which is $+ tax The customer agreed to the charge prior to arrival Upon arrival we prepared a complete inspection and determined the chimney was unable to be cleaned, and provided a proposal for repairs that were necessary to bring the chimney up to code As a courtesy to the customer and to ensure 100% satisfaction (as if our policy) we issue [redacted] a full refund, and the matter is considered closed Please let me know if you need any additional information Regards, [redacted] [redacted]