64th St Auto Repair

We ordered parts for the vehicle as stated to the customerWe called the customer several times trying to schedule a repair appointment with no responseRepair work we performed to the vehicle would have been covered under warranty Thank you for your time in this matter.Street Automotive

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have paid over 2K for "repairs" that have done nothing for the problems the truck hasI am not willing to allow any more random part changingThis is not a matter of warranty, the problems were never fixedI was told they would continue to replace parts, but I have no faith in themI need my money back to get the truck fixed.
Regards,*** ***

To it may concernWe ordered the part that the truck need The part arrived to us days after we ordered itWe called the customer as soon as the part was hereThe customer said that he would bring the truck in at his earliest convenience and we never saw the truck
back in the shopThe repairs were going to be done at no cost to the customerWe warranty the work that we do on all vehiclesWarranty is for days parts & laborWarranty work has to be performed in our shop & cannot exceed the original cost of repairsWe will gladly install the part that we have for the truck at no cost to the customer.Thank you, Street Automotive

We ordered parts for the vehicle as stated to the customer. We called the customer several times trying to schedule a repair appointment with no response. Repair work we performed to the vehicle would have been covered under warranty.  Thank you for your time in this matter.Street Automotive

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I have paid over 2K for "repairs" that have done nothing for the problems the truck has. I am not willing to allow any more random part changing. This is not a matter of warranty, the problems were never fixed. I was told they would continue to replace parts, but I have no faith in them. I need my money back to get the truck fixed. 

Regards,[redacted]

To it may concern. We ordered the part that the truck need.  The part arrived to us 3 days after we ordered it. We called the customer as soon as the part was here. The customer said that he would bring the truck in at his earliest convenience and we never saw the truck...

back in the shop. The repairs were going to be done at no cost to the customer. We warranty the work that we do on all vehicles. Warranty is for 90 days parts & labor. Warranty work has to be performed in our shop & cannot exceed the original cost of repairs. We will gladly install the part that we have for the truck at no cost to the customer.Thank you, Street Automotive