7-Eleven Store #15046

Hi, my name is [redacted] and I'm store manager at 7 eleven #15046  4091 genesee ave, San Diego, ca 92111 and we received letter from you guys about complaint about over charging( ID [redacted]) first I like to apology for that to costumer who complaint and we never like to charge anything extra as...

posted price we have couple new people on training it maybe they made it mistake and we are more then happy to solve that issue with customer my email address is [redacted]@aol.com!
Thanks!
Sent from my iPhone

Review: This store is overcharging the community and the hundreds of children and families that shop here. There is pricing advertised clearly on the packaging of certain items and they manual override the register to charge a higher price. They especially do this on candy items hoping that children will not notice. For example, a Laffy Taffy rope is labeled at 3/99 cents and they charge .69 cents each. There is also no price under the item on the shelf.Desired Settlement: I would like them to stop overcharging the community and stop taking advantage of the children who shop here.

Business

Response:

Hi, my name is [redacted] and I'm store manager at 7 eleven #15046 4091 genesee ave, San Diego, ca 92111 and we received letter from you guys about complaint about over charging( ID [redacted]) first I like to apology for that to costumer who complaint and we never like to charge anything extra as posted price we have couple new people on training it maybe they made it mistake and we are more then happy to solve that issue with customer my email address is [redacted]@aol.com!

Thanks!

Sent from my iPhone