Initial Business Response / [redacted] (1000, 23, 2015/10/20) */ Unfortunately, there is not much to say about this complaintThe homeowners breached their contract with 7-Services LLC and refused to abide by our contractual terms, so because of that it ended up causing delaysUltimately, we needed to protect our business by no longer continuing to work on the deckIt didn't make sense for us to continue incurring fixed costs without being reimbursed in some wayAnd now, a settlement is being worked out between both parties' representatives Initial Consumer Rebuttal / [redacted] (3000, 25, 2015/10/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) We are choosing to close the complaint filed with the Revdex.com due the lack of desire on the business owner's part to cooperateThis deck project was quoted as being 2-weeks longMr [redacted] quit at the 7-week mark after many unexplained delays with only a deck frame to show for itMr [redacted] claims we breached the contract and were 'unwilling' to pay but he cannot prove that because it isn't trueHe has yet to provide any evidence he had ordered any decking materials (as we have emails stating he had) to continue with our projectIf he had ordered the materials and had them delivered as promised, he would have had his check in hand several weeks prior to his quittingIt is clear that he never intended to finish this project and is simply hoping to keep our moneyHe has been unprofessional, uncommunicative and uncooperative, blaming us for his shortcomings throughout the portion of the project that was completed We are being forced to take 7-Services to court to recover a reasonable portion of our down paymentMr [redacted] claims we breached the contract by not making the second paymentWe had an appointment set up for one of his employees to pick up the next paymentHowever, within minutes of said appointment, Mr [redacted] emailed us informing us he was quitting the jobThis was coincidentally the same day I requested the city inspect the deck due to the posts hanging off the footingsHe was informed by the city of the inspections and wrote us a rather scathing email regarding itAs if how dare we have his work inspectedThe breach of contract was clearly on his part and was one of many he made during this whole processHis estimate of labor and materials that was done on our deck frame (which is all he completed) was 2-times higher than other contractors' estimates that looked at his workIn addition, it is a lie on Mr***'s part that a settlement is being worked outHe has made no effort to return our money and has missed every deadline either he has set for himself or that we asked him to respectWe have given him every chance to make good on the money he owes us and he has met our requests with silenceIf you are a consumer looking to hire this company, please be warned and also review the other Revdex.com complaints, as we are not the only oneDo your due diligence, look at online reviews and stay far away from this companyHe has been unprofessional, uncommunicative and uncooperative blaming us for his shortcomings throughout the portion of the project that was completed Final Consumer Response / [redacted] (4200, 26, 2015/10/27) */
Final Consumer Response / [redacted] (2000, 14, 2015/10/07) */ House is completely finishedNo need for business to respond
Initial Business Response / [redacted] (1000, 23, 2015/10/20) */ Unfortunately, there is not much to say about this complaintThe homeowners breached their contract with 7-Services LLC and refused to abide by our contractual terms, so because of that it ended up causing delaysUltimately, we needed to protect our business by no longer continuing to work on the deckIt didn't make sense for us to continue incurring fixed costs without being reimbursed in some wayAnd now, a settlement is being worked out between both parties' representatives Initial Consumer Rebuttal / [redacted] (3000, 25, 2015/10/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) We are choosing to close the complaint filed with the Revdex.com due the lack of desire on the business owner's part to cooperateThis deck project was quoted as being 2-weeks longMr [redacted] quit at the 7-week mark after many unexplained delays with only a deck frame to show for itMr [redacted] claims we breached the contract and were 'unwilling' to pay but he cannot prove that because it isn't trueHe has yet to provide any evidence he had ordered any decking materials (as we have emails stating he had) to continue with our projectIf he had ordered the materials and had them delivered as promised, he would have had his check in hand several weeks prior to his quittingIt is clear that he never intended to finish this project and is simply hoping to keep our moneyHe has been unprofessional, uncommunicative and uncooperative, blaming us for his shortcomings throughout the portion of the project that was completed We are being forced to take 7-Services to court to recover a reasonable portion of our down paymentMr [redacted] claims we breached the contract by not making the second paymentWe had an appointment set up for one of his employees to pick up the next paymentHowever, within minutes of said appointment, Mr [redacted] emailed us informing us he was quitting the jobThis was coincidentally the same day I requested the city inspect the deck due to the posts hanging off the footingsHe was informed by the city of the inspections and wrote us a rather scathing email regarding itAs if how dare we have his work inspectedThe breach of contract was clearly on his part and was one of many he made during this whole processHis estimate of labor and materials that was done on our deck frame (which is all he completed) was 2-times higher than other contractors' estimates that looked at his workIn addition, it is a lie on Mr***'s part that a settlement is being worked outHe has made no effort to return our money and has missed every deadline either he has set for himself or that we asked him to respectWe have given him every chance to make good on the money he owes us and he has met our requests with silenceIf you are a consumer looking to hire this company, please be warned and also review the other Revdex.com complaints, as we are not the only oneDo your due diligence, look at online reviews and stay far away from this companyHe has been unprofessional, uncommunicative and uncooperative blaming us for his shortcomings throughout the portion of the project that was completed Final Consumer Response / [redacted] (4200, 26, 2015/10/27) */