787 Wireless Inc.

In regards to this customers complaint it was discussed and understood the policy of the store and how refunds and exchanges work. When the customer came in on November 6,2017 they explained what phone they wanted and it was provided and the policy was explained along with the sale . The customer...

came back a few days later and requested to change the phone but we explained that we could not do that due to on the policy it was clearly stated that it was a final sale and there are no cash refunds. Please review the policy highlighted on the customers receipt. Thank you for your time and patience.