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84 Lumber Co

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84 Lumber Co Reviews (3)

Have A Great Day!

Store Location: 12400 Pulaski Hwy, Joppa, MD 21085
We needed to replace a defected window sash due to an air leak and purchase a replacement window as there was a significant crack in the upper sash. While it took sometime to resolve the matter I'd like to recognize the professional assistance provided throughout the process of the Area Manager: Scott Zook, Store Manager: Steve Wiseman,
Co-Manager: Kevin Kim.

Thanks Again ,
Sherrie Rosero

Before I get started I am contemplating calling my local news channel and bringing this awful treatment by this sad little man to the public!
My son was an employee at an 84 lumber store and he took an order in the manner he had many times before but because this one was ordered with a stolen credit card my son took the brunt of the decline from the credit card company so his boss at the store began cursing at my son violently in from of the co-workers of the and then threatened to take my son to the parking and beat his a** if the issue got the boss fired.
I called the corp office but of course the manager over the store was also rude and disrespectful to my son and totally took the store managers side. My son turned in his two week notice because he doesnt have to work in a hostile environment. The employees work on a bonus structure and to get your bonus upon termination you have to work your two weeks. The boss called corp and lied and told them my son didn't fulfill his two weeks which he clarified with the clerk and was told it would be fixed from corp. The real results will not be out until next week when his boss reports his hours and time for this week.
Its sad really when people let fear run their life they do not care who they hurt to express that anger. My son told me he was praying for his soon to be ex-boss.
That man and that man's manager owe my son an apology.

+1

Review: Hello, My name is [redacted]. I was a member of the [redacted] who is owned by 84 Lumber. My friend and I went to the gym to play basketball on November 17th 2014. As we walked in, I scanned my membership card and was told by the employee that my membership had expired. She had also told me to get in I owe 10 dollars and we each payed the 10 dollars to go play. Two months passed and I kept getting charged 33 dollars per month for a so called "membership" I still had although they told me mine expired. So I went back on January 12th 2015 to confront them and tell them that they have been charging me for my membership although it had expired. This time it was a different person. (They only have about 5 employees so I know specifically who everyone is) This person told me that since I signed up for a year, that in order to cancel I had to confront them myself and tell them. I explained to her that I was told my membership expired and I was done and she said that it didn't work that way and she couldn't do anything. My problem is that I was lied to and I am 66 dollars short now for time I didn't even spend in the gym. I am leaving for the Navy on March 25th so this is why I am unable to continue to be a memberDesired Settlement: I am asking for a full refund on my 66 dollars that I am owed. If that is unable to happen then I am demanding a 10 dollar refund for when I was encountered the first time and 2 free months of [redacted] membership for being told false information.

Business

Response:

Revdex.com 400 Holiday Drive, Suite 220 Pittsburgh PA 15220ID #[redacted]In regards to the above mentioned ID #. We apologize for any confusion, between the customer and our Front Desk personnel. We also agree that a prompt, good faith effort to resolve this situation is in order.We are going to refund the $10 fee charged, and since the membership has been canceled, we are going to give the customer a 10 visit pass to be used at any time over the next year. Based on the customer's visit history, it should be very close to a 2 month membership.Regards,[redacted]

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Description: BUILDING MATERIALS, HOME CENTERS

Address: 2846 Eblen Drive, Chattanooga, Tennessee, United States, 37421

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