We sincerely apologize for the frustration you have experiencedAll of our products undergo rigorous testing and quality assurance checks prior to their releaseIncidents like this are rare, but they can happenWe take any issues regarding customer safety very seriously and we take responsibility when our product is to be found at faultReviews cannot be used as conclusive evidence for the claim, and each claim is handled on a case-by-case basisPlease note that similar reviews can be found with any company that sells electronic goodsAgain we are truly sorry that this happened to you, but unfortunately in this case, we cannot accept responsibility
We sincerely apologize for the frustration you have experiencedAll of our products undergo rigorous testing and quality assurance checks prior to their releaseIncidents like this are rare, but they can happenWe take any issues regarding customer safety very seriously and we take responsibility when our product is to be found at faultReviews cannot be used as conclusive evidence for the claim, and each claim is handled on a case-by-case basisPlease note that similar reviews can be found with any company that sells electronic goodsAgain we are truly sorry that this happened to you, but unfortunately in this case, we cannot accept responsibility