911 Restoration of Charlotte

First, let me calm your fears, when you hear the words "you need a restoration company " !!!! When my plumber told me that, I was confused, worried and saw dollar signs. But he put me in touch with [redacted] at 911 Restoration. From our very first phone call, which was minutes from me leaving a phone message, to the very last meeting, [redacted] was everything you would want...wait you don't even know what you want or need, but believe me he is both what you want, and what you need. He took me step by step, explaining every aspect of the process. He answered questions over and over for me, because I just wanted to make sure I wasn't missing anything and that he wasn't missing anything. [redacted] was genuinely concerned about my issues and it was important to him that I understood what was going to happen and he was right there as each aspect was finished. When I say every aspect I mean the insurance company, the bank/mortgage company, the vendors, the fact I needed to be out of my house for a month and most important, when all was said and done...my house was left cleaner than it was the day I called him. I really can't imagine that any other company could have been more customer friendly, competent, compassionate, honest to a fault, in my favor every time, and patient. If you need help, do yourself and your family a huge favor, call [redacted]. If I missed something you are wondering about, just ask [redacted] for my number, I am pretty sure he can still remember it. Thank you [redacted] and 911 Restoration of Charlotte!!! [redacted]

I could not be more satisfied with the product and services that [redacted], and his team, have provided for me and my family. His installation team was very prompt and courteous, and in a single session, they installed a vapor barrier in my crawlspace. More importantly, as a homeowner, [redacted] has personally responded to my various inquiries personally, whether in person, on the phone, or via email.

I highly recommend using [redacted] and 911 Restoration Services for your household services needs.

911 Restoration's rapid response constantly exceeds my expectations. Their work is the best quality, fastest completion and fair pricing.

I had the misfortune of having a water damage loss in the middle of the night in September. I googled water mediation and found 911 Restoration. [redacted], the owner of 911 Restoration, saved my sanity! He is a real stand up guy and a pleasure to have working on your behalf. I hope that I never have another loss but if I do, he will be the first person that I call. He should also be the first person that you call. [redacted] is one of the nicest people that you will have the pleasure to meet and I consider him a friend.

[redacted], thank you for all that you do and have done. You are truly an exceptional person.