97 Auto, Inc.

I cosigned for a 2007 Ford Expedition for my brother [redacted]. All the paperwork we signed and have stated that I am the cosigner. I have a very good credit score of over 800. The dealership send the paperwork to the lein holder Credit Acceptance with me as the borrower with my brother high interest rate of 22%. This is fraud and I was told over and over I was the cosigner. I am requesting to have this corrected. I contact Credit Acceptance and was told the dealership sent the paperwork in that way and will have to correct it. The dealership told my brother not to go to DMV but to return the truck for a full refund. We don t want a refund and I m requesting to have this corrected because this is fraud. The truck was purchased on 07/23/16. I live in [redacted] and my brother live in [redacted].Product_Or_Service: 2007 Ford ExpeditionDesired SettlementI would like to have the paperwork corrected to indicate. [redacted] as the borrower and I am the co borrower as the paperwork indicates and have this sent to the lein holder, Credit Acceptance and to the Credit Bureau.Business Response Contact Name and Title: [redacted] SalesmanContact Phone: XXX-XXX-XXXXContact Email: [redacted]@gmail.comBefore [redacted] and [redacted] completed the paperwork for the 07 Ford Expedition they were informed that his name had to be listed first on the DMV paperwork because she had an out of state driver's license and the vehicle had to be registered in NC. They were fully aware that [redacted] would be listed first on the loan because of Mr. [redacted]'s low credit score. The sister called us a couple of days later with this complaint. They were both told to bring the car back and we would cancel the deal. Her response was a long as her brother was happy, she was happy. Consumer Response I was never told I would appear first on the loan. Why would I agree to a rate of 22% when I could go to my Credit Union for a 3% rate that makes no sense. I was told by the sales person and the credit person I was the cosigner as the paperwork indicates. I would never purchase a truck with that many miles and high rate with my good credit, Please correct the paperwork or I will have to take further actions.Final Business Response Ms. [redacted] would not do the loan in just her name. If she had done so we could have gotten her a better rate. Her brother's low credit score is the reason the interest rate is 22%. Whether she is first or second on the loan makes no difference when it comes to making the payments. Even if she was just a co-signer, if he makes late payments or the car is repossessed it will affect her credit. We can switch the two but we will have to start from scratch and Mr. [redacted] will have to come up with more of a down payment because, with his credit score, the finance company will not loan as much for the vehicle if he is listed first.

I purchased ah [redacted] from this company in Aug and have been making monthly payments. And when I first received the car they gave me 30 day tags til my original tags came, and so they would continue to write me 30 day permits for everytime I went up there to check to see if my tags were in, but my tags never came. And so I got the inspector guy from the [redacted] involved as well because that made it 3 months that I was riding around with 30 day tags but never received my tags. And so they gave my me money back for the down payment and the tags and title but, I never received my money for the payments I was making every month for that car, and I feel that all the money I put into that car I want back because I didnt get to keep the car so why pay for something you cant keep.Product_Or_Service: vehicleDesired SettlementI just want all my money back from all the monthly payments($310) I put into the car. Business Response I Spoke with the customer and we came to the understanding that even though there was an issue ( out of our hands) we worked him by putting a Dealer Plate on the car so he could continue on with work and his social life. With that being said, I went over that if you drove for just say 30 days you pay for 30 days because you were still driving. We refund all down payment plus tax and tags.