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A-1 Auto Repair & Electric

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A-1 Auto Repair & Electric Reviews (2)

Review: Sent a car to A1 for repairs they kept it for 6 months & collected money for repairs but failed to repair the car. Then there were times they claimed to be working on it and I would ride out there and the car want being worked on or even looked at! The shop owner brandished his firearm when we went to the location to check on the car status, the shop isn't being cleaned properly they take more work then they can handle over charge people for work that they don't complete.Desired Settlement: I would like the money refunded and they should have to repair the car without cost to my shop or customer, also they should have to pay for the charge of the tow truck because the car was driven to them but couldn't drive off the lot

Business

Response:

See attached File

DEAR Revdex.com:

REFERENCING ID # [redacted], YES, VEHICLE WAS DELIVERED TO A-l AUTO ON A TOW TRUCK FOR A NO START DIAGNOSIS. WE DIAGNOSED THE ISSUE, ATTEMPTED TO CONTACT REPAIR FACILTY FROM WHICH VEHICLE CAME FROM. KIAM. HOLT, IS NOT THE OWNER OF THE VEHICLE. KIA IS THE SECRETARY OF THAT BUSINESS.

UPON DIAGNOSIS WE ATTEMPTED TO CONTACT THE BUSINESS AND PHONE # WAS OUT OF SERVICE. THEN WE HAD TO WAIT FOR THEM TO CALL AND CONTINUE COMMUNICATION THRU MS. HOLTS CELL PHONE.

THEN KIA SAID CUSTOMER WANTED TO SELL THE CAR, WOULD WE INVEST OUR OWN MONEY IN THE PART AND REPAIR CAR? UPON SELLLING OF THE CAR WE WOULD GET OUR MONEY. BECAUSE THEIR CUSTOMER HAD NO MONEY. WE THEN TOLD THEM, NO COME GET THE CAR!

ANOTHER MONTH PASSED, CUSTOMER SHOWED UP WITH THE MONEY FOR THE PART ONLY. THE PART WAS COMING FROM SALVAGE YARD. UPON INSTALLATION OF PART, ANOTHER ISSUE WAS FOUND, WE ADVISED CUSTOMER OF THE ISSUE. THEY DECLINED ANY FURTHER REPAIRS AND TOWED VEHICLE AWAY.

AS FAR AS BRANDISHING A FIRE ARM WE BOTH ARE LICENSED TO CARRY. WHEN THE GENTLEMAN WHO SAID HE OWNED THE VEHICLE CAME TO OUR ESTABLISHMENT WE HAD JUST ARRIVED TO BEGIN OUR BUSINESS DAY. WHICH SAID FIRE ARM WAS ATTACHED TO BELT FOR TRANSPORT INTO BUSINESS. NOT ILLEGAL IN PENNSYLVANIA.

THE ONLY THING CUSTOMER WAS CHARGED FOR WAS DIAGNOSIS, NOTHING MORE!

RESPECTFULLY:

Sent a car to A1 for repairs they kept it for 6 months & collected money for repairs but failed to repair the car. Then there were times they claimed to be working on it and I would ride out there and the car want being worked on or even looked at! The shop owner brandished his firearm when we went to the location to check on the car status, the shop isn't being cleaned properly they take more work then they can handle over charge people for work that they don't complete.

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Description: ALTERNATORS & GENERATORS-AUTO REPAIR

Address: 491 Brown Ave, Turtle Creek, Pennsylvania, United States, 15145

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