A-1 Chimney Sweepers

Final Consumer Response /* (2000, 10, 2017/09/11) */
Hi there,
Thank yo for your email and following up :)
The company is going to put on the CAP that we purchased ourselves for $** instead of $*** to
have to go with that
Thank you, you can close the file
***

We are in receipt of your letter dated January 17, 2018, enclosing the complaint from the above named consumer.Because of various state and federal privacy laws...

and regulations regarding the privacy of customer information place constraints on our releasing personal private information of our customers, we have requested a release from the customer.  While we are awaiting return of that release, we will begin researching this complaint and collecting documentation.  Once the release is received, we will provide you with the information authorized by the contract owner that we believe are necessary to close this complaint.If for such reason the customer has chosen to not release their personal private information, we will notify you as well.  In most cases, the customer will choose to release information, but there may be that one case in which the customer may later decide to keep their information private.  While we do not anticipate it happening very often, should we fail to receive a release by February 9, 2018 we will provide a full response to the customer and notify your offices of these actions.  If you should have any questions in the meantime, please let me know.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

[redacted], Complaint Coordinator, called to say they'll have a complaint response send to the Revdex.com postdated no later than 2/9/18.