A-1 Cleaning & Restoration

In response to the complaint ID # [redacted] Mr [redacted] had contacted me in regards to he's new house remodeling projectHe did explained to that the closing on he's house had been delayedAnd he was in a rush to get he's project done [redacted] had choose us because we are friends of the family and the price for friends and family is favorable that is why we started working with [redacted] My Friend call me and told me that [redacted] had just purchase a house and he needs helpI had given [redacted] an estimate based on Labor only that is why I had no time to go running to the store [redacted] was supposed to purchase the materials for the bathrooms and kitchen [redacted] continue adding work to the list causing more delays to the project [redacted] had changed he's mind a few timesHe had my workers do extra work that was not on our contract such as adding extra lights switches canceling heater vents and and relocating them [redacted] was opening and cutting holes on the walls to Install a central vacuum systemMy workers had to patch all the openings with drywall tape and float prime and paintAll that was not on our contract [redacted] had ask me to get he's kitchen done by a certain date and we didHe's counter top was delay for a week or longerthat was not on my contractIt seems that [redacted] was not happy with the time it was taking to complete the project but him and he's counter top contractor had delay thins for at list weeks.Mr [redacted] never complaint about the quality of workThe reason I didn't spent too much time on he's project is because I didn't charge him to be bringing materialI was active on the phone with the workers when I was not present [redacted] has been a friend and family of my long time friends I know most of he's family I understand he's complaint butI disagree with he's complaintI think he should retrieve itThanks [redacted]