Revdex.com[redacted]
[redacted]June 24, 2015To Whom It May Concern:[redacted] did pick the Week of March 16, 2015 for her installation. We had late snows this year which put us behind. We start putting awnings up the last week of February and when the weather...
finally got nice we were already behind. Each year we send our customers two cards and a letter, a copy of which is enclosed, which tells our customers how our installation process works. Many people do not bother to even read the letter. As for the repair, we tried to call [redacted], but we used the wrong phone number. When we did talk to her, we offered to discount the repair for her, but she wasn't happy with that. The awnings have been used for five seasons and after that period of time usually the seams need resewn. Only the sleeving needed resewn, which is where the bars go into the awning. The seams on the roof of the awning are heat sealed. She has three extensions and one drop awning. Only the sleeving on the three extensions needed resewn. The drop awning is fine. On June 1,2015, [redacted] came and picked up the awnings. Sincerely,O. K. McCloy Awning, Inc
Revdex.com[redacted]
[redacted]June 24, 2015To Whom It May Concern:[redacted] did pick the Week of March 16, 2015 for her installation. We had late snows this year which put us behind. We start putting awnings up the last week of February and when the weather...
finally got nice we were already behind. Each year we send our customers two cards and a letter, a copy of which is enclosed, which tells our customers how our installation process works. Many people do not bother to even read the letter. As for the repair, we tried to call [redacted], but we used the wrong phone number. When we did talk to her, we offered to discount the repair for her, but she wasn't happy with that. The awnings have been used for five seasons and after that period of time usually the seams need resewn. Only the sleeving needed resewn, which is where the bars go into the awning. The seams on the roof of the awning are heat sealed. She has three extensions and one drop awning. Only the sleeving on the three extensions needed resewn. The drop awning is fine. On June 1,2015, [redacted] came and picked up the awnings. Sincerely,O. K. McCloy Awning, Inc