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A-1 Fence

740 N Dekora Woods Blvd, Saukville, Wisconsin, United States, 53080-1675

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A-1 Fence Reviews (%countItem)

They cashed our deposit check on May 4th 2020 and as of today June 2nd 2020 I have not heard anything from them regarding when they will come out and do the work. I have tried calling them multiple times and left 2 voicemails. No response back. If this is how it will be when I actually do get a start date I do not want them doing the work.

A-1 Fence Response • Jun 03, 2020

I’m sorry the customer feels this way. I have had numerous text messages on my person phone that would discredit this. The customer wishes to take another contractor to complete his fencing project that he found for less than what we bid the job for. I have no issue with him taking another contractor to work for him. We do require a $100 deposit to initiate the contract and it becomes non refundable after 3 business days. We are over 4 weeks in at this point so the $100 deposit will not be refunded.

Customer Response • Jun 03, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
State law requires 2 forms of the right to cancel documentation to be given to me at the time of signing. I have not received this and because of that you broke the law. Weather it be 2 days or 3 years the law is the law and you failed to follow it.
Regards

A-1 did an incredible job on a cedar fence I had installed 10 years ago. It was so beautiful that neighbors came over for weeks praising it. Now I am moving and got a quote for a fence at my new home and they are very reasonable. They came on time and were very professional and personable.

A1 recently replaced a fence they originally installed in 1991. The people that worked on our fence were easy to talk with and made suggestions to improve the strength and durability of the fence. The owner and the sales manager checked in with us to make sure we were happy with the both the plan and the end result. We were. The firm provided a quality product at a fair price.

I was pleasantly surprised that they answered the phone the morning after Hurricane Irma and gave me a quote over the phone and were here first thing the next morning to repair my gate. they were very professional, did a great job, and it works like new and all for a fair price. I would definitely call them again if needed.

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Address: 740 N Dekora Woods Blvd, Saukville, Wisconsin, United States, 53080-1675

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+1 (262) 242-0620

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