A-1 General Contractors, Inc. Reviews (2)
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A-1 General Contractors, Inc. Rating
Description: Contractors - General, Home Builders, Swimming Pool Equipment & Supplies, Swimming Pool Contractors, Dealers, Design, Swimming Pool Service & Repair, Construction & Remodeling Services, Spas & Hot Tubs - Dealers, Spas & Hot Tubs - Service & Repair, Spas & Hot Tubs - Supplies & Parts, Construction Management, Fire & Water Damage Restoration, Home Design & Planning, Swimming Pool Cover Sales & Service, Home Improvements - Additions, Fire Damage Restoration, Water Damage Restoration, Remodeling Services, Design & Build Contractor, Building Contractors
Address: 6410 N Monroe St, Spokane, Washington, United States, 99208
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Review: see Attached documentDesired Settlement: see Attached document
Business
Response:
[redacted] talked to [redacted] at her home on Monday 5/6/13 about her equipment. [redacted] also has an appointment to call her on 5/28/13 to talk with her because he is out of town until that date. I talked to Mrs. [redacted] yesterday and she is aware that [redacted] is out of town and she is aware that he will call her on 5/28/13. She would not tell me what her equipment questions are over the phone. The real problem is every time Mrs. [redacted] calls into our office, she wants to talk to [redacted]. We try to answer her questions and help her, but she will not listen and does not want any help from anyone except [redacted]. [redacted] has partially retired and is only in the office twice a week so Mrs. [redacted] does not get a return call every day. [redacted] will call her on 5/28/13 and go over her concerns.
Consumer
Response:
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
I have reviewed the response made by the business in reference to complaint ID 9549816, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
see Attached document