Sign in

A-1 International Courier Services, Inc.

Sharing is caring! Have something to share about A-1 International Courier Services, Inc.? Use RevDex to write a review
Reviews A-1 International Courier Services, Inc.

A-1 International Courier Services, Inc. Reviews (7)

Package was late after paying extra for a necessary overnight shipment. Called [redacted] and suggested they remove this company as one of its carriers for Prime because it looks like they are consistently late/fail to meet their obligations. I received a shipping refund and was told I would never again have one of my orders delivered by this company through [redacted] but who knows if they will keep using them for everyone else in the future.
Update:
After never delivering my package the delivery status was changed at 2am the next day to say an attempt was made at 7pm when earlier their OWN website said my package was still in transit at 9:30pm and would be delivered shortly. My apartment has a 24/7 doorman who takes all packages, signs for them, and keeps a detailed log of each for all residents to review. This company consistently lies to cover up its incompetency.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

I stayed home all day Wednesday in wait of my package that was emailed ' out for delivery' and assured it would arrive by 8:00pm.
Well, come to find out, the courier had an issue (error_500???)and my package
(The [redacted] Fire HD 7 tablet) was 'delayed'.
Sigh. I called, told their offices were closed and I would have to call after 8:00am.
Sigh. I called at 8:05am and was vehemently assured it would arrive by 9:00pm!!
SIGH! It is now 9:33pm and I could not get through to them via phone. So I called
[redacted] and they will take care of the matter from here on in. I gave up!! Sigh.
This 'business' is NOT Revdex.com accredited (big surprise?!) and was given a rating ,too high in my estimation, of a C-...I give it a D--!
[redacted], [redacted], **.

Review: The courier service failed to contact me when they arrived with my package, and then left wiith the package. I was then cursed at, treated rudely, lied to, and blamed on the phone. I was then told that the courier took my package HOME with him, and he couldn't turn around, even though I paid a lot to have something delivered overnight.Desired Settlement: I need my package, and I need to be refunded for the shipping. They also need to be reprimanded for treating customers this way. It is also unacceptable to have my personal package at someone's home.

Package was late after paying extra for a necessary overnight shipment. Called [redacted] and suggested they remove this company as one of its carriers for Prime because it looks like they are consistently late/fail to meet their obligations. I received a shipping refund and was told I would never again have one of my orders delivered by this company through [redacted] but who knows if they will keep using them for everyone else in the future.

Update:

After never delivering my package the delivery status was changed at 2am the next day to say an attempt was made at 7pm when earlier their OWN website said my package was still in transit at 9:30pm and would be delivered shortly. My apartment has a 24/7 doorman who takes all packages, signs for them, and keeps a detailed log of each for all residents to review. This company consistently lies to cover up its incompetency.

Review: I purchased an item from [redacted] and chose guaranteed delivery by 8pm the same day. Amazon contracted A-1 Internation to provide delivery. A-1 provided tracking information and posted 'delivery by 8pm' on Thursday April **, 2015. At 10pm on Thursday April **, 2015 I contacted A-1. Their customer service was closed, but it said to leave a message. Sadly, the machine was full.

At 12:34am A-1 claims to have attempted delivery, however I live in a doorman building with 24-hour coverage. I spoke with the doorman and NO ONE attempted to deliver a package. At 8am Firday April **, 2015 I contacted A-1 International again. They claimed that the driver had entered the 'attempted delivery' incorrectly and he did not have the package on the vehicle. However, they committed to delivering my package by 3pm on Friday April **, 2015, 13 hours late, but still a useful gesture.

At 2pm April **, 2015 I contacted A-1 again because the tracking information had not been updated. I spoke with the same representative. When they checked with their distribution the package was still waiting in their warehouse and there was no clear plan for delivery.Desired Settlement: A-1 International made a commitment to deliver a package by 8pm April **, 2015... they should finish their job.

Also, their web site should honestly reflect their performance... no attempt to deliver was ever made.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

I stayed home all day Wednesday in wait of my package that was emailed ' out for delivery' and assured it would arrive by 8:00pm.

Well, come to find out, the courier had an issue (error_500???)and my package

(The [redacted] Fire HD 7 tablet) was 'delayed'.

Sigh. I called, told their offices were closed and I would have to call after 8:00am.

Sigh. I called at 8:05am and was vehemently assured it would arrive by 9:00pm!!

SIGH! It is now 9:33pm and I could not get through to them via phone. So I called

[redacted] and they will take care of the matter from here on in. I gave up!! Sigh.

This 'business' is NOT Revdex.com accredited (big surprise?!) and was given a rating ,too high in my estimation, of a C-...I give it a D--!

[redacted], [redacted], **.

Check fields!

Write a review of A-1 International Courier Services, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

A-1 International Courier Services, Inc. Rating

Overall satisfaction rating

Description: FREIGHT FORWARDING

Phone:

Show more...

Web:

This website was reported to be associated with A-1 International Courier Services, Inc..



Add contact information for A-1 International Courier Services, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated