A-1 Luggage and Leather

IN RESPONSE TO YOUR LETTER REGARDING COMPLAINT FROM ONE OF OUR CUSTOMER REGARDING A REFUND OF $I WANT TO BRING TO YOUR NOTICE THAT AS PER OUR POLICY WE DONOT HAVE RETURN OR REFUND IN ANY CASEWE HAVE DISPLAYED A BIG SIGN REGARING THIS IN OUR STORE EVERY CUSTOMER KNOWS ABOUT IT AT THE TIME OF
PAYMENT AT THE REGISTER.SINCE YOU HAVE REQUESTED TO RESOLVE THIS MATTER WITH THE CUSTOMER, I WILL NOT MIND TO REFUND HER MONEY TO KEEP GOOD RELATION TO YOUR ORGANIZATION AND CUSTOMER, BUT I WANT TO MENTION THAT I AM A TOYEAR OLD ELDERLY PERSON, I CANNOT BE A THREAT TO ANY CUSTOMER AS SHE ALLEGED IN HER COMPLAINTSO PLEASE ASK HER TO COME AND COLLECT HER MONEY AND TAKE HER ALIGATION BACK. THANK YOU VERY MUCH FOR YOUR ACTION IN THIS MATTER.*** ***(OWNER)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.