A-1 Rental

Hello, I received a call from Joyce, Monday July 10thI was at work and barely had any serviceI also didn't feel comfortable speaking with her, since our last conversation was not successful In her recent response that you sent me today, she stated that she called and spoke with me regarding a refundNow, as I said, we did not speak nor did she state she would refund the whole amount that she originally chargedI have a voicemail from her, from the first day that we spoke regarding the charges before I made this complaint to the Revdex.com (06/30/2017) that says she will ONLY refund $- Now, there was also no favor done, I called A-Rental the man, Bill answeredI asked if they had any trucks available to be rented for the next morningHe said they were out of Penske trucks, but they had A-trucks availableI asked how much per day, per mileI never asked him for a favor, nor asked him to charge me less per truck rate, or deposit rate I would like to resolve this issue, and if she is willing to refund me the full amount, I acceptBut I would also like for her to tell the actual truth on what happened and what was saidBecause her letter, is far from the truth - ***