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A-1 Service Plumbing Inc.

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A-1 Service Plumbing Inc. Reviews (2)

A1 Svc replace all the plumbing in my house for almost $3k. Everything seemed fine until a leak busted out a few months later. I called them back as the work was still under warranty. Mike (the owner) at first stated the work was no longer under warranty and I had to show them the original receipt to prove that it was.

The plumber proceeded to tear down part of the wall to expose the plumbing in order to repair the leak. After splicing the pipe and allowing another gallon or so of water to pour out behind the wall, he managed to repair one of the two leaks. After repairing the second leak he explained how the sheet rock work was not covered and for me to get in contact with Mike about that.

I called Mike back up and asked about the sheetrock replacement. He went on to state that it was not part of the warranty and that he would not have it replaced. He acknowledged that it would cost me $75-$100 to use one of his guys (my cost not his).

The sheet rock was damaged due to the leak caused by the work they did and the materials they used. I expressed to the owner that it is better to get a few referrals and be considered for future work than to leave a client with a hole in the wall in order to save $75. Mike arrogantly responded with a retort as if loosing one or two customers would not affect him.

He also stated that he's responsible for the plumbing and not the drywall but when they installed the new plumbing, they replaced all the drywall. It was part of the scope of the work. Now that this is a warranty repair, the drywall is no concern of his and decides to leave the hole in the wall just to save a few dollars.

I expressed to the owner that given he would not replace the drywall they cut open to expose the plumbing, I would never consider A1 Plumbing for any future work and that I would never recommend them to anyone. His response was one of someone who couldn't care less.

I had these guys re-pipe my house for over $3000 and it has been a nightmare for a month now. They did not install the water fixture correctly which created a slow leak in the kitchen behind the cabinets for over a week. They admitted it was their mistake. They they sent a company to put in 6 fans and 2 dehumidifiers which blew dust all over my house. I now have no kitchen floor because of the water damage and there are still leaks from what they said they know how to install, water line to the refirig, dish washer and reverse osmosis water system... ALL STILL LEAK after being out here to fix it 4-5 times including twice that took all day.
RUN FROM THIS COMPANY DO NOT USE.
I HAVE PICTURES BUT CAN NOT POST THEM.
I hired them do other installations as well, water line to the refrigerator and reverse osmosis system but they can not install them correctly and blame the product rather than admit they do not know how to install something.
I am now having to find contractors to repair my kitchen.

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Address: 2601 Pemberton Drive, Apopka, Florida, United States, 32703

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