A-1 Smog & Repair Center

Review: On 6/9/2014, I took my 1988 Chevy Step-side 1/2 ton pickup to have my truck smogged. I left the truck in A-1 Smog's garage. When I came back to pick up my truck, they gave me the following charges for service: I was charged $41.25 for smog test. When I came back, Darin told me my truck faild the smog test. Daring said, to make truck pass smog, the charge was $133.50 additional to guarenteed to pass smog. He still has truck, and calls me on 6/10/2014, saying sorry, truck did not pass again, that it would be another $550.00 additional to make truck pass smog test. My truck still not passing smog, I paid the original $41.25 pluss $133.50, which is a total of 174.75, and took my truck home. The next day, we took my truck to Rich's Automotive, where the truck passed smog the first time!!Desired Settlement: I want my money back. A-1 Smog was trying to get additional money out of me, thinking I would give in and pay addiction $550.00 to make it pass smog THEIR way. The total amount I want back is $174.50. I won't try to gouge them for more, as they were trying to do to me. These people have to learn to be honest and forthright, and not gouge people for more than is HONESTLY due them.

ON AUGUST 3, 2011, I DROPPED OFF MY VEHICLE (JEEP) AT A-1 SMOG AND REPAIRS CENTER AT THE LOCATION ABOVE. [redacted] (THE MANAGER) SAID HE WOULD LOOK AT MY JEEP AND CALL ME. HE CALLED ME AND SAID THAT THE HEAD GASKET IS BLOWN. HE CALLED HIM IN A COUPLE OF DAYS TO SEE WHAT IT WOULD COST. HE SAID A NEW ENGINE IS ABOUT $4,500.00. HE THEN PRECEDED TO TELL ME THAT THERE IS ANOTHER WAY TO FIX THE BLOWN GASKET, AND IT WOULD ONLY COST ME ABOUT $500.00. HE SUGGESTED THAT THEY COULD PUT ON A STEEL SEAL APPLICATION. HE SAID HE HAS DONE THIS NUMEROUS TIMES TO DIFFERENT CARS AND IT FIXED THE BLOWN HEAD GASKET. HE WAS REALLY IMPRESSED WITH THIS SEAL. AFTER TALKING TO HIM I SAID GO AHEAD AND DO IT. SEPTEMBER 6, 2011 MY JEEP WAS READY FOR ME TO PICK IT UP. THE COSTS WERE $998.59. I WAS SHOCKED CAUSE I THOUGHT IT WAS ONLY GOING TO BE $500.00. THE ADDITIONAL COSTS WERE NEVER MENTIONED TO ME. I DID PAY IT. MY JEEP WAS SO FILTHY WHEN I PICKED IT UP. THERE WAS OIL ALL OVER MY SEAT, MY STEERING WHEEL, THE FLOOR. I ASK [redacted] WHY MY JEEP WASN'T CLEANED AFTER THE REPAIRS THEY DID, HE SAID "THEY WERE TO BUSY". I FELT THAT WAS SO NOT RIGHT. I DROVE MY JEEP FOR ABOUT 2 OR 3 DAYS. IT STARTED HEATED UP AGAIN AND RUNNING REALLY ROUGH. JUST LIKE IT DID WHEN I DROPPED IT OFF. I TOOK IT BACK AND [redacted] SAID I NEED A NEW WATER PUMP AND COOLING FANS. I LEFT HIM MY JEEP AGAIN AND HE PUT IN A NEW WATER PUMP. MY JEEP WAS READY TO BE PICKED UP ON 10/17/2011. I DROVE MY JEEP FOR ABOUT TWO WEEKS AND HAD TO TAKE IT BACK AGAIN. THIS TIME [redacted] SAID MY HEAD GASKET IS BLOWN AGAIN. SO I ASKED HIM WHAT IS A-1 SMOG GOING TO DO TO FIX IT. HE WAS REALLY RUDE AND SAID A-1 SMOG IS GOING TO DO NOTHING. I STILL CAN'T DRIVE MY JEEP. I HAVE NO MONEY TO PAY ANYONE. ANYWAY I LEFT THE REPAIR SHOP IN TEARS.

Product_Or_Service: STEEL SEAL / 9/7/2011

Order_Number: XXXXX, XXXXX, XXXXX,

Account_Number: ACCT. [redacted]