A-1 Stoves Inc.

On 1/31/we placed an order with Astoves for a blower replacement and a blower control panel for our wood stove, which totaled $and was paid to A-Stoves We were told that the parts would arrive in weeks However, that was not the case We received one part 2/27/and the other not until 3/7/ The control panel that we received does not even work correctly We have made multiple attempts to work with A-stoves to get a new part shipped and to get resolution; however, the Online Sales Manager, *** ***, has been completely rude and wants to push us on to *** for help We paid A-! Stoves over $- they need to send us the cord, new control panel and we expect some compensation refunded as we still do not have a working stove after almost months We have also been requesting contact info for a manager that we can escalate this to, but have been ignored by *** *** They should NOT be in the business if they are not going to treat customers wit

On 1/31/we placed an order with Astoves for a blower replacement and a blower control panel for our wood stove, which totaled $and was paid to A-Stoves We were told that the parts would arrive in weeks However, that was not the case We received one part 2/27/and the other not until 3/7/ The control panel that we received does not even work correctly We have made multiple attempts to work with A-stoves to get a new part shipped and to get resolution; however, the Online Sales Manager, *** ***, has been completely rude and wants to push us on to *** for help We paid A-! Stoves over $- they need to send us the cord, new control panel and we expect some compensation refunded as we still do not have a working stove after almost months We have also been requesting contact info for a manager that we can escalate this to, but have been ignored by *** *** They should NOT be in the business if they are not going to treat customers wit

ordered a part for my stove was never told it wasn't in stock then was told it wont ship for 2 weeks and was told it was for my protection now the ship date has gone by and still no shipping confermation 5 days later still nothing but didn't have a problem taking my money right away worse company in the world to deal with don't buy its no deal I promise you