This company is a very unorganized and unprofessional company contracted by *** *** *** They received my claim 10/20/to fix a water heater and as of 11/23/they have the part but have not scheduled service This company waited weeks to submit the part they needed to order, they provided deceptive information about when service could be completed and when they would have the part The customer service representative sounds like she is not old enough to work and has consistently failed to follow through on calling back or providing me with up to date information on my claim or service This company along with *** *** *** is the reason my family and I have been without hot water for over days
Stay away and go with a more reputable companyPlumber brought a young kid with himNever found that the underlying root cause which was a clogged sewer linePaid an $service call for nothingWas told I had a cracked sewer line which was not the caseEnded up getting a second and third opinion and went with one of the other vendors
THEY DID A TERRIBLE JOB ON MY TUB WAS NOT HAPPY WITH THE WAY THEY LEFT MY BATHROOM . THEY LEFT IT DIRTY AND NASTY DIRT WAS ALL ON THE WALLS .FROM WORKING ON THE TUB .
This company is a very unorganized and unprofessional company contracted by *** *** *** They received my claim 10/20/to fix a water heater and as of 11/23/they have the part but have not scheduled service This company waited weeks to submit the part they needed to order, they provided deceptive information about when service could be completed and when they would have the part The customer service representative sounds like she is not old enough to work and has consistently failed to follow through on calling back or providing me with up to date information on my claim or service This company along with *** *** *** is the reason my family and I have been without hot water for over days
Stay away and go with a more reputable companyPlumber brought a young kid with himNever found that the underlying root cause which was a clogged sewer linePaid an $service call for nothingWas told I had a cracked sewer line which was not the caseEnded up getting a second and third opinion and went with one of the other vendors
THEY DID A TERRIBLE JOB ON MY TUB WAS NOT HAPPY WITH THE WAY THEY LEFT MY BATHROOM . THEY LEFT IT DIRTY AND NASTY DIRT WAS ALL ON THE WALLS .FROM WORKING ON THE TUB .