A-1 Transfer of Dutchess, Inc

Revdex.com:
At this time, I have not been contacted by A-1 Transfer of Dutchess, Inc regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: I SPOKE WITH MOVING STAFFERS AND THEY RECOMMENDED A-1 TRANSFER TO HELP WITH THE LOADING. AS PER THE EMAIL FROM MOVING STAFFERS I CONTACTED A1 TRANSFER ON 7/**/14 @ 1:36PM. I LEFT A MESSAGE WITH MY NAME, ADDRESS, DATE AND TIME THAT WE NEEDED THEM TO COME (7/**/14 @ 10AM), MY PHONE NUMBER AND SAID THAT IF THERE WAS ANY PROBLEMS PLEASE CALL ME. ON 7/**/14 A TRUCK PULLED INTO MY DRIVEWAY AROUND 8:30AM THE OLDER MAN SAID THEY WERE THE MOVERS. I TOLD HIM THAT I CALLED AND SAID TO BE HERE AT 10AM. HE SAID WELL I DON'T WORK FOR THEM. MY AGREEMENT WAS FOR 2 PERSON CREW FOR 3 HRS AND THAT I HAD TO PROVIDE MOVING SUPPLIES. I SHOWED THEM THE ITEMS I WANTED MOVED AND THAT I HAD, 3 DOLLIES FOR THEM TO USE(ONE OF WHICH WAS AN APPLIANCE DOLLY SO IT HAD STRAPS), LIFTING STRAPS AND TOLD THEM I HAD MORE BLANKETS IF THEY NEEDED. THE OLDER MAN LEFT THE 2 GUYS AT THE HOUSE AND SAID HE WOULD BE BACK HE FORGOT HIS PAPERWORK. SHORTLY AFTER HE LEFT AND BEFORE THEY EVEN STARTED MOVING ANYTHING, THE YOUNGER KID WAS OUTSIDE IN OUR BUSHES THROWING UP. I ASKED IF HE WAS OK? HE SAID YES I DON'T HAVE ANYTHING CONTAGIOUS. HE SEEMED HUNGOVER. I OFFERED WATER, GATORADE AND CRACKERS TO THEM. AFTER EATING AND DRINKING HE ASKED ME FOR ASPRIN. THEY NEVER USED ANY OF THE DOLLIES OR STRAPS THAT I PROVIDED. THEY NEVER SAID WHEN THEY WERE TAKING BREAKS NOR LET ME KNOW WHEN IT WAS CLOSE TO THE 3 HR MARK. THEY TRIED MOVING STUFF THAT I DIDN'T ASK FOR, THEY PACKED MY MOMS MEDICINE BAG ON THE TRAILER, THEY DAMAGED ALL THE FURNITURE AND WASTED SPACE. THE OLDER MAN SAID IT WAS GOING TO BE AN XTRA HR. I TOLD HIM I NEVER APPROVED THAT AND I WAS UNHAPPY WITH THE SERIVCE. HE SAID "YOUR LUCKY I DON'T CHARGE FOR MY TIME" AND "I DIDN'T WANT THIS JOB, I TURNED IT DOWN TWICE BUT THEY BEGGED ME" IT WAS SO UNPROFESSIONAL AND THEY JUST DID NOT PROVIDE THE SERVICE WE WERE PAYING FOR. HE DIDN'T SHOW ANY CONCERN WHEN I TOLD HIM THAT I WAS UPSET WITH THEM. I HAVE PICTURES AND WITNESSES AND ALL MY PAPERWORK AND EMAILS. THERE IS MORE TO SAY BUT NOT ENOUGH SPACE.Desired Settlement: I FEEL THAT WE SHOULD BE REFUNDED THE FULL AMOUNT OF $465. THEY DID NOT PROVIDE THE SERVICE WE WERE PAYING FOR. IT IS GOING TO COST US MONEY TO GET THE FURNITURE CLEANED AND REPAIRED. THEY CHARGED US FOR BREAKS AND NEVER WARNED US WHEN THEY GOT CLOSE TO THE MINIMUM TIME OF 3HRS AND IT WAS UP TO US IF WE WANTED THEM TO STAY PAST THE 3HRS NOT THEM. THEY TOOK ADVANTAGE OF US.

Consumer

Response:

At this time, I have not been contacted by A-1 Transfer of Dutchess, Inc regarding complaint ID [redacted].

Sincerely,