[redacted] and his crew were absolutely wonderful! We got a fair price, exceptional customer service, and we're 100% satisfied! I would 100% recommend MID GA HEAT & AC TO EVERYONE! Job WELL done guys. We appreciate your hard work.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.the business is still insulting my character and now making assumptions. What the business sent back does not mention the way Mark [redacted] treated me when I tried to speak with him about the situation. I did not lie about not having money to pay. I did not have the money, and had to wait an hour for a family member to bring me the money, as I've stated before. There was a mix up with the names, Mark [redacted] and Mark [redacted]. I would like a formal apology from Mark [redacted] and to speak with Mark [redacted] about the incident, since he has yet to hear my point of view.
Regards,
[redacted]
Complete nightmare. Will never use a Denison Parking garage again and have looked them all up to ensure I never do. Their machine failed to operate correctly and I was scammed out of $15. Employee was blatantly rude and un-helpful
We regret our delayed response to this inquiry. We have contacted the customer and are in the process of gathering the information necessary to resolve this matter.
Denison Parking, Inc.
While it may have taken an unsatisfactorily amount of time to respond to Mr. [redacted]'s claim it is not due to the fault of Denison Parking. After noticing damage to his vehicle, a day after using the valet he made a report to the Mall security office versus contacting Denison...
Parking directly. The Mall security office was awaiting additional documents to be sent in by Mr. [redacted] before forwarding to Denison Parking. Mall security failed to follow-up and subsequently a complaint was filed through the mall management. This complaint was forwarded to Denison Parking and Mr. [redacted] was contacted by a member of the Denison Parking management team that very day. Our protocols and procedures were completed immediately after contacting Mr [redacted]. All documentation has been forwarded to our insurance carrier who will then contact Mr. [redacted] and take over the incident to conclusion.
[redacted] and his crew were absolutely wonderful! We got a fair price, exceptional customer service, and we're 100% satisfied! I would 100% recommend MID GA HEAT & AC TO EVERYONE! Job WELL done guys. We appreciate your hard work.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.the business is still insulting my character and now making assumptions. What the business sent back does not mention the way Mark [redacted] treated me when I tried to speak with him about the situation. I did not lie about not having money to pay. I did not have the money, and had to wait an hour for a family member to bring me the money, as I've stated before. There was a mix up with the names, Mark [redacted] and Mark [redacted]. I would like a formal apology from Mark [redacted] and to speak with Mark [redacted] about the incident, since he has yet to hear my point of view.
Regards,
[redacted]
Complete nightmare. Will never use a Denison Parking garage again and have looked them all up to ensure I never do. Their machine failed to operate correctly and I was scammed out of $15. Employee was blatantly rude and un-helpful
We regret our delayed response to this inquiry. We have contacted the customer and are in the process of gathering the information necessary to resolve this matter.
Denison Parking, Inc.
While it may have taken an unsatisfactorily amount of time to respond to Mr. [redacted]'s claim it is not due to the fault of Denison Parking. After noticing damage to his vehicle, a day after using the valet he made a report to the Mall security office versus contacting Denison...
Parking directly. The Mall security office was awaiting additional documents to be sent in by Mr. [redacted] before forwarding to Denison Parking. Mall security failed to follow-up and subsequently a complaint was filed through the mall management. This complaint was forwarded to Denison Parking and Mr. [redacted] was contacted by a member of the Denison Parking management team that very day. Our protocols and procedures were completed immediately after contacting Mr [redacted]. All documentation has been forwarded to our insurance carrier who will then contact Mr. [redacted] and take over the incident to conclusion.