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A-1 Window Tint and Auto Glass

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Reviews A-1 Window Tint and Auto Glass

A-1 Window Tint and Auto Glass Reviews (3)

I am rejecting this response because:
 First of its illegal to an e Windows tinted in  California why provide service ?. And second they used a blade to cut the window tint the reason I know this company is lying  is because  I went to other shops around my  city Nd every shop I went to indicated that they use a blade to cut out the shape of the window.  So there is no way that they cut out the tint with out using a blade  the fact that this place piss starting that the damage was there is unacceptable.and I k ow for a fact my car was not in  damaged  before I took it in. They did the damage and  I just want the girl who did my window know that I know she's lying.   I know I won't get my money back and I know they won't pay for the damaged because they keep denying the damage. And matter of  fact the girl  scraTchedd the tint on my  window    while it being installed.  S FAR AS ILEGAL  WHY PROVIDE  these services in California. As far as a receipt they electronically   texted me the copy so I did ask for a receipt and I have the proof to show it.

Hola Miriam soy Tomas representante de A-1 Window Tint, tengo varios años de experiencia laboral aproximadamente 12 años  y hasta el momento no había tenido ningún problema similar a este. El día 6-12-17  el señor [redacted] al rededor de las 10 am se presentó en las instalaciones de A-1...

Window Tint, requiriendo el servicio de polarizado en las dos puertas delanteras en su carro Nissan Altima  color negro, el cual se le brindó satisfactoriamente dandole a conocer que realizarlas es ilegal en el estado de California, el acepto y dimos paso a realizar el trabajo.  Al comenzar a realizar el trabajo se notó algo en su ventana del lado del chofer el estuvo sabedor y estaba seguro que era solo el reflejo, al finalizar el trabajo revisó el trabajo y se retiró del establecimiento sin ningún problema y sin recibir un recibo en físico por la misma razón que era ilegal realizarlas  Al paso de dos horas el regreso al establecimiento pidiendo un rembolso  con el argumento que a su esposa no le había gustado y buscando pretextos para recibir su dinero de regreso intento culparnos de los daños que ya tenía su carro en su door panel, los cuales ya existían en su carro antes de realizar el trabajo. el se fue exigiendo un rembolso, al día siguiente se le realizó una llamada dándole a conocer que no se le haría dicho rembolso ya que el trabajo estába bien hecho, el estuvo de acuerdo y dijo que no había ningún problema, hasta el día que me llegó la carta Revdex.com's TranslationHi Miriam. I am Tomas representative of A-1 Window Tint. I have several years of experience, approximately 12 years and to this day I had never had a problem like this one.On 6/12/17 Mr. [redacted] came to A-1 Window Tint at around 10 am asking for a window tint service on the two front windows of his Nissan Altima black car. We performed a job to his satisfaction and we also let him know that it was illegal in California, he accepted and we agreed to do the job.When we started to perform the job we noticed something on the window on the driver's side of the car, he seemed to have knowledge of it but was sure it was only the reflection of the window. Once we finished the job he looked at it and left without a problem and without a physical receipt for the reason we gave him that it was illegal in California.Two hours later he came back to the business asking for a refund arguing that his wife did not like the work and trying to find reasons to ask for his money back. He tried blaming us for the damages that the car already had on the door panel when they were there before we started the job.He left demanding a refund. The next day we called him to let him know that a refund would not be issued since the work was done well. He said it was okay that there was no problem and now I receive this letter.

Hola Miriam  Soy Tomas de Nuevo, Mi respuesta sigo en lo mismo que anteriorment te comenté. Al cliente se le otorgó el mejor servicio, así como para cualquier cliente que llega al establecimiento dándoles a conocer que es ilegal realizar el polarizado en las ventanas delanteras del carro en el estado de California, en ningún momento se le engañó al cliente, siempre se le habló con la verdad. Acerca del recibo, solo se le entregó un comprobante del uso de su tarjeta con la que realizó el pago del servicio pero jamás fue un recibo de garantía. Nosotros no fuimos a ofrecerle nuestros servicios, el llego solo al establecimiento pidiéndolo.En ningún momento se utilizó una navaja ya que el molde es marcado con un marcador y se hace por fuera de la ventana y los cortes que se llegan a realizar, se hacen sobre un cristal diseñado especialmente para este tipo de trabajo y que es ajeno a los carros de los clientes, toda la herramienta que es utilizada es de plástico y goma  para la instalación del polarizado.Revdex.com's TranslationThis is Tomas once again, My response is the same as before.The client received our best service just like any other client we let him know that the service he was requesting to tint the front windows is illegal in California, we never lied to the customer, we always spoke with the truth.In regards to the receipt we only provided proof that he used his credit card which with he paid for the services but it was never proof of warranty.We did not solicit him with our services, he came to our establishment asking for our services.We never used a blade since the shape is marked through the outside of the window and the cut is done over a crystal type of window specially designed to perform this task. All the tools used are plastic and rubber made for the installation of the tint.

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Address: 828 W Inyo Ave, Tulare, California, United States, 93274

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