DO NOT USE THIS COMPANY! They received an order for a 4 roller Walker for my mother. They delivered a standard walker. I refused delivery. Rudest customer service ever. Told me nursing home would have to pay because they are losing money and they will not return to my home again. I called and asked for Jim, the owner. Was told I won't speak to him unless I tell representative the reason. I'm going to make sure this business loses a lot more than a walker. I work in a hospital and will make sure all of outpatient, PT/OT go elsewhere.
DO NOT USE THIS COMPANY! They received an order for a 4 roller Walker for my mother. They delivered a standard walker. I refused delivery. Rudest customer service ever. Told me nursing home would have to pay because they are losing money and they will not return to my home again. I called and asked for Jim, the owner. Was told I won't speak to him unless I tell representative the reason. I'm going to make sure this business loses a lot more than a walker. I work in a hospital and will make sure all of outpatient, PT/OT go elsewhere.