A A A Auto Liquidators

Don't trust them my lady bought a car from here 4 days ago salesman said he drove it works and runs great then 4 days later clutch burns out we go back back for our moneys says oh he can't do it says 1000 $ to fix it worst place to go for a car liars n theives

Review: Purchased a car, signed an "AS IS" statement. The car died 6 hours after purchase. Notified the dealership the next day. They did not return my phone calls. Two days after my complaint, I was told that the boss said they will not help since we signed "AS IS". The law states that a used vehicle should run for a reasonable amount of time.Desired Settlement: A full refund of 3000$

Review: I purchased a 1996 Plymouth Van from AAA Liquidators on 2/10/2013. Within the first day of having the vehicle there was transmission issue, I called the dealership the next day, I spoke to the sales person, [redacted], who sold the van to me, told me to take to transmission shop to see what the problem was. I did take it to [redacted] in Tacoma, they inspected the transmission and not only determined that the Transmission was bad but that the dealership would have had to known if they drove it at all and that someone had disconnected the battery to reset so the engine repair lights would not come on. The note from [redacted] believes dealership knew of this problem and tried to cover it and will go to court if needed.I called AAA liquidators, that day spoke to [redacted], he said " he will need to talk to the owner but they will make it right"... I never received any calls and continued to call nearly every day and was told [redacted] was not there, and when I would ask to speak to the owner or manager was told they were not there,, I left message after message. Finally on 2/27/13 I reached [redacted], he told me he spoke to the owner and to bring the van in. I did not want to drive the van at all, fearing that it could do more damage, from the time I brought it home from the [redacted],, it would barely shift and would slide into gears and then slam hard. The odometer reading from the time of purchase to the time brought back to the dealership will prove that. I rented a tow dolly on 3/1/13 and returned the van to the dealership. I showed the [redacted] the documentation from [redacted]. [redacted] said it may take a few weeks but will have the transmission replaced and that the dealership wants to make it right. I was happy and pleased with [redacted]s's sincerity. I waited a week and than began calling every couple of days to check on status and kept getting the run-around, as examples; the mechanic is out sick, still looking for a transmission, we are getting to to it, just been busy. I asked several times during this period to speak to the manager or owner, was always told he is out, oh you just missed him etc. I left message after message for the owner to return my call,, he never did. I have dropped into the dealership on 4 different occasions and got the same run around. Sometime near the end of March I called the dealership and spoke to "**" who informed me that [redacted] was no longer with the company that he had been let go due to selling cars that had not been approved. ** said he was aware of the Van and that he would be handling from here on out. I called every few days and left message after message without return calls, When I did reach ** he told me they were STILL looking for a transmission. In April I did reach ** he said he took the van to a shop and was told the van needed transmission,, I told him of course it does and the dealership was aware of this months ago. ** told me. I continued to call every couple of days without any return calls. At the end of April I was able to reach ** who informed me that the van will be ready in two weeks. I continued to call the dealership to check on status of repairs and could not reach ** or managers/owner was always gone. the end of the first week in May I called and asked for ** , a "[redacted]" took the call and said he could help that the mechanic has been in and out and had surgery but the Van should be ready soon. Since that time I have left dozens of messages for the owner or manager without a return call. I have now informed the dealership I simply want the money I paid for the van returned and I will sign the title back to them. AAA Liquidators is still in possession of the van, on their property.

Product_Or_Service: 1996 Plymouth

Desired Settlement: DesiredSettlementID: Refund

Cash, or Cashiers check for full refund amount of $2,945 immediately