A A A One Bankruptcy Clinic

Initial Business Response / [redacted] (1000, 10, 2017/08/10) */ Received business response by email Hi there, As per case # ***, here is the response below: This particular client purchased a [redacted] last year for treatments on an areaThe [redacted] is very clear about the treatment and that it is a highly discounted price for the clientFor example each treatment for the back area is $***, but the [redacted] offers treatments for $***It also states particular details in that, it does take multiple treatments for area, and everyone is differentSo a person can get great results in 5-6, while another person may require moreThe average is about 6-treatments, however, it does vary from person to person for many reasons, like hair type, skin, internal things etc It is also very well explained before treatment even starts in a consultation The client had emailed, and we responded with the exact information of the consultation, as wellWe had chatted in the previous treatment things were going well and compared the photos that were taken The next week the client did not show up for a scheduled appointment, with no notice given We were also a little concerned, as the client had displayed inappropriate behaviour in prior treatments both at the business location, and off siteWe have remained very professional in an effort to not escalate the situation We can also provide statements of other clients who are very happy with their results and the process We have done our due diligence with all of our clients and specifically this particular oneWe strive to make all of our clients happy and satisfied and part of that is the client being fully aware of how the treatment process worksSometimes it is not a simple answer and everyone is very differentBut we always do our best in the most professional way possible Initial Consumer Rebuttal / [redacted] (3000, 12, 2017/08/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) So where it was a discount it doesn't have to work? I didn't pay $ [redacted] to be just as hairy as when I startedHer treatment don't workI don't know if its the machine or her techniques She told me once the hair was dead it would never grow backIt all grew back I missed my appointment because the owner failed to email which she did every other time This is unsatisfactoryI want a refund because I didnt receive what I payed forI got ripped off

Initial Business Response /* (1000, 10, 2017/08/10) */
Received business response by email
Hi there,
As per case # [redacted], here is the response below:
This particular client purchased a [redacted] last year for 6 treatments on an area. The [redacted] is very clear about the treatment and that...

it is a highly discounted price for the client. For example each treatment for the back area is $[redacted], but the [redacted] offers 6 treatments for $[redacted]. It also states particular details in that, it does take multiple treatments for 1 area, and everyone is different. So a person can get great results in 5-6, while another person may require more. The average is about 6-8 treatments, however, it does vary from person to person for many reasons, like hair type, skin, internal things etc.
It is also very well explained before treatment even starts in a consultation.
The client had emailed, and we responded with the exact information of the consultation, as well. We had chatted in the previous treatment things were going well and compared the photos that were taken.
The next week the client did not show up for a scheduled appointment, with no notice given.
We were also a little concerned, as the client had displayed inappropriate behaviour in prior treatments both at the business location, and off site. We have remained very professional in an effort to not escalate the situation.
We can also provide statements of other clients who are very happy with their results and the process.
We have done our due diligence with all of our clients and specifically this particular one. We strive to make all of our clients happy and satisfied and part of that is the client being fully aware of how the treatment process works. Sometimes it is not a simple answer and everyone is very different. But we always do our best in the most professional way possible.
Initial Consumer Rebuttal /* (3000, 12, 2017/08/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
So where it was a discount it doesn't have to work? I didn't pay $[redacted] to be just as hairy as when I started. Her treatment don't work. I don't know if its the machine or her techniques.
She told me once the hair was dead it would never grow back. It all grew back.
I missed my appointment because the owner failed to email which she did every other time.
This is unsatisfactory. I want a refund because I didnt receive what I payed for. I got ripped off.