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A & A Drainage & Vacuum Services

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A & A Drainage & Vacuum Services Reviews (1)

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User Leslie K.

This company has a excellent web site. On it, it clearly states,
Fast Response Time
Free Estimates
Specialized Trained Crews
Superior Customer Service

Well, let me tell you how well it works. I called 6 days ago and was told I'll stop by and see what we can do to help you.
1st day...no show
2nd day...no show
3 and 4th day...no show and no phone calls...nothing...
day 5, I call and am told, I'll be out there today around lunch time....NO SHOW..5pm, I call again and was told it was raining so he couldn't come. NO PHONE CALL.
Day 6, today, called again and was told, "my guy will be there before noon". NO SHOW..NO PHONE CALL!!!!! I called and asked to check with "the guy" to see if he is still coming. NO RESPONSE AND OF COURSE, NO P[HONE CALL.
Two hours later, I call again and was told he was too busy and he'll get here when he gets here and if I didn't like it, to call someone else.
Finally, good advise.
I recommend never calling this business with the ''SUPERIOR CUSTOMER SERVICE"!


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