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A & A Mechanical

Heating & Air Conditioning

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A & A Mechanical Reviews (3)

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User Reviewer799901

Review: This company has been subcontracted by Sears Company. After having several issues with [redacted] was told to call this company to provide maintenance service to my boiler. I set up two appointment and to both AA mechanicals has not showed up or called to let me know about any changes or no coming at all. Yesterday I was home all day with my phone on hand plus people in the house as witnesses and AA Mechanical did not show or try to contact me.Desired Settlement: For AAMechanical or Sears Comp to get they act together and honor contract signed at time of boiler purchase.


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User Reviewer799904

Review: A&A Mechanical were supposed to come out and repair our AC unit but have not. They refuse to answer repeated calls and voicemails.

This was part of a closing agreement on a house purchase. The previous owner had A&A come out to service the AC unit but A&A said they couldn't finish because the climate was too cold and that they would come out in the Spring. (Claim #XXXXXXXX) We did call them after the closing and they said they were aware of it and that they would indeed come out. But we never heard from them again and repeated calls and messages are unanswered.Desired Settlement: I want my AC unit fixed. it has already been paid for!

Business

Response:

Business Response /* (1000, 9, 2013/06/14) */

Contact Email: [redacted]

Our company went out to check previous owners ac unit. That home owner had a home warranty protection plan. when we went out the weather was cold and we told the original homeowner we had to wait for a warmer day to properly check out the unit. Before we could reschedule the 1st homeowner had sold the house and took his payoff from the warranty company so the new owners where not on this contract and the warranty company told us they wouldn't cover because the contract was paid off. there for our work was done our service was to the original homeowner. For us to go out there have to hire us and pay us for our service.We will be glad to go out and give them a free estimate but as far as fixing any thing they would be charged.We would have came back out in the spring had the original owner still had his contract with Hms. We are very sorry for any misunderstanding. Nothing was ever paid to us from this customer the original service call was from a warranty claim that HMS had.


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User Reviewer8739

A&A Mechanical were supposed to come out and repair our AC unit but have not. They refuse to answer repeated calls and voicemails.

This was part of a closing agreement on a house purchase. The previous owner had A&A come out to service the AC unit but A&A said they couldn't finish because the climate was too cold and that they would come out in the Spring. (Claim #XXXXXXXX) We did call them after the closing and they said they were aware of it and that they would indeed come out. But we never heard from them again and repeated calls and messages are unanswered.


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A & A Mechanical LLC Rating

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Category: Heating & Air Conditioning

Address: 29 Bay Roc Rd , Wethersfield, CT, 06109

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