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A & A Moving Company

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Review: On July 27, 2014, I used A&A Moving to move items from my family's old residence to our new residence. The movers were over 30 minutes late, but one of the movers called at 9:52 AM to state he was going to be late for the 10:00 AM appointment. Once the movers got started, I noticed the older mover was not proactive and moved slowly. While the movers moved at a slow pace, I was able to jump my [redacted] truck and have my wife bring my backup keys because my truck locked while I was jumping the [redacted] truck. While I was dealing with the vehicles, the movers were still moving items into the truck. While moving items into the new house, the movers were unable to move items to specific rooms and I had to help the movers move items inside the house because the older mover was unable to perform from exhaustion. While moving a sofa upstairs to the second level, one of the movers made two holes in my wall. In addition to the holes, multiple scratches were on furniture, walls, and discoloration on the walls. After paying for the service, I lodged a complaint via the website. I was then contacted via text by one of the movers who disputed my complaint. I rebutted that dispute with facts and challenged the movers to find an discrepancy in my complaint. After a brief dialogue, the mover offered to refund me half of my total fee, repair my walls, and move my furniture to its proper location. I was told the owner of A&A Moving, Alonzo (last name unknown), would be contacting me. After multiple attempts to contact Alonzo, I was driven to contact the Thank you in advance for your time.Desired Settlement: I would like a full refund of all services rendered.

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Description: Movers

Address: 12758 Emelita Street, Valley Village, California, United States, 91607


+1 (800) 349-5000
+1 (323) 662-0226
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