A & A Vending

Complaint: [redacted] I am rejecting this response because: I will pay the invoices (because you guys actually fixed something) and your minimum service feeAs I told the lady on the phone that scheduled me in three times that no work was supposed to be done without a quote and she said we could work something out to get you a quoteI asked Bill after you left my property and called me how bad was plumbing and he couldn't tell meIt was clear to see, the pipes for the heat registers in the bedrooms were almost broke in half and all needed to be replacedWhen I talked to [redacted] and told him that I was billed $for the work that was done he was shocked and said "There would be no way I would pay them that much they didn't do anything" I would like to note that [redacted] still owes me moneySo of course he would be willing to write a letter Sincerely with all respect [redacted]

We are sorry that you feel that wayWe have had your compressor here, awaiting instruction as to what you would like to have doneIf you desire a new compressor, the cost is going to be around $This price is only including the parts, no laborIf it would please you, we can sell you a totally different compressor for $with a month warranty on partsAs you were aware, the original compressor that you have is over years oldThere was no guarantee as to how long it would hold up We always strive to go above and beyond for our customersWe will await your decision

As per Jim V [redacted] , Gary's Plumbing & Heating, Manager " [redacted] calls in a work order to thaw out house that had frozen It said on the work order to thaw house as per estimate Igive all estimates and I never talked to [redacted] at all regarding frozen house It seems he had talked to Bill about the house and [redacted] and Bill came up with price I sent 3-guys over to house to try and thaw out and look at boiler lines We told owner what needed to be done and he said he would take care of the repairs We did have our electric heaters to thaw out house and lines, as cannot tell what broken or damaged until thawed We took out heaters as he asked, so house froze again as he had no heat to houseWe then sent him a bill for work we had done and he refused to pay I reviewed bill and gave him an $credit, if pay remaining bill, he said he wouldand we still never received payment Then he called back for on 2-4-we made repairs to the boiler and let him know what else needed done Then again did not hear from him Then he called again on 2-12-and we purged the boiler and gave him a list of what needed done, then again never heard back from him nor did we get paid I talked with [redacted] in January about bill and that I was not crediting anymore and he needed to pay bill Told me he would and that he would call later that nighyt which he never did He called us to do work at the house he owns in Laramie We did not call him, he needs to pay his bill I cannot fix the problem when he won't call back an also lies about the events [redacted] was his tenant at this time and he moved out because nothing was getting done and [redacted] will also testify about how many guys had working there trying to thaw house Sounds like Bill and ***'s talk has got us where we are at, and Bill no longr works here [redacted] needs to step up and pay his bill and quit acting like he's being mis treated That is not our policy and has never been Thought I had this worked out with [redacted] but I guess he doesn't remember what he says." ThanksJim V [redacted] , Manager

I am rejecting this response because: I no longer need a compressorI already paid $and have absolutely nothing to show for itI was told the " guarantee " their workThey claim they offered me a partial refund but I still haven't heard itI'm looking to get something for the money I have already spentI am not looking to spend more money on something I already paid forStill got nothing for the initial monies I gave up.

Complaint: [redacted] I am rejecting this response because: I never approved any work to be done on my property and never received a quote I also didn't have them come back again that must've been the tenant that calledI would be willing to pay for that workBut I definitely did not want to do business with them after what happened the first time The tenant told me there was only one guy there and that he was lazyThe tenant no longer lives there because he was two months past due on rentI have had no complaints from my tenants that have lived there since July Thank you Regards, [redacted]