A Affordable Home Improvement Restoration Service

A Affordable did was not properly licensed and did not follow lead safe practices when working on my house.A Affordable contaminated my house with lead dust and lied about being lead certified at the time the work was done in my house. They also exposed my children to high levels of dangerous lead dust. I requested a copy of their lead certificate and insurance information on writing over a month ago and still have not received it.Desired SettlementA Affordable contractor [redacted] performed work in my house and did not follow lead safe practices nor was he properly licensed. When I was for copies of his lead certificates her lied and said that he had them when he didn't and never produced them in violation of law. My house is now contaminated with lead dust and my young children were exposed to high levels of lead. Mr [redacted] had not provided me with his insurance information even after I asked him for in it writing weeks ago.Business Response A AFFORDABLE HOME IMPROVMENT WAS CALLED ON A SATURDAY NIGHT TO ADDRESS AN EMERGENCY WATER DAMAGE THAT HAD OCCURRED IN THEIR HOME. [redacted] SPOKE WITH THE HOMEOWNER AND ASSESSED THE DEGREE OF DAMAGE AND SCHEDULED TO BEGIN MEDIGATION PROCEDURES THE NEXT DAY. THE CONDITION OF THE HOUSE WAS IN EXTREME DISORDER AND MANY ITEMS HAD TO BE MOVED AND RELOCATED TO ASSESS THE DAMAGE. A AFFORDABLE STARTED TO REMOVE WATER DAMAGED MATERIALS ACCORDING TO STANDARD INSURANCE MITIGATION PROCEDURES. WE ARE LICENSED IN LEAD REMOVAL BUT UNBEKNOWST TO MR. [redacted] THE LICENSE HAD LAPSED. THE LICENSE HAS SINCE BEEN RENEWED.