STAY AWAY...1st of I am a disabled veteran, I was shopping for a pole barn and this was one of many places I called. I finally found the building I needed at a price I could afford. I needed my barn installed. A friend gave me a number and told me to ask for [redacted] so I did. AT first he seemed very honest and helpful. I agreed to his price. He sent me a contract to sign. He left out 2 items that we discussed 1) insurance 2) he said he would pick up the barn. I added that to the contract and returned it. I also asked him where to send the check and whom to make it out to. He never replied. I emailed him 3 more times as well as called at least 5 times asking for this info. Over 2 weeks later I finally got a hold of him. He moved my install date back 2 weeks and said it was because I didn't pay which was due to his failure to reply back with the payment info. Anyways I agreed once again to all his terms and sent a check. About a week later I get an email that states he will not put up my barn which he was going to do for $1800 because I didn't buy the barn from Jackson Metal Roofing(JMR) when I was calling for pricing. He also went on to say I was just cheap although I already had told him I was a disabled Vet. When I looked at the quote they sent me to buy the barn I see that they wanted $2800 to install it. Funny when I called to install one I bought elsewhere I was told $1800. I see what happened they realized they couldn't rip me off for the extra $1000 on the install so they got mad and returned my check even though he sent me a signed contract, I did change those 2 items but after that we did agree on terms and he told me to end a check. I spent 24 years in the military fighting so companies had the freedom to treat people this way. I gave this all to a lawyer to see my options since we did have a contract that was agreed on by both parties. My advise is deal with a company that is a little more professional than JMR. After we had an install contract they do not complete the job only due to the fact that I didn't buy the barn from them. Pretty childish gesture from a consumer company. They should have just stated up front if you don't pay our inflated building price than we wont install it. However, if you do buy a barn from us we are going to over charge you $1000 on the install. They also bashed the company I bought my building from and told me how it was an inferior product. Not that I would expect less from such a non reputable place of business.
They are great and really make customer satisfaction their number one priority.
STAY AWAY...1st of I am a disabled veteran, I was shopping for a pole barn and this was one of many places I called. I finally found the building I needed at a price I could afford. I needed my barn installed. A friend gave me a number and told me to ask for [redacted] so I did. AT first he seemed very honest and helpful. I agreed to his price. He sent me a contract to sign. He left out 2 items that we discussed 1) insurance 2) he said he would pick up the barn. I added that to the contract and returned it. I also asked him where to send the check and whom to make it out to. He never replied. I emailed him 3 more times as well as called at least 5 times asking for this info. Over 2 weeks later I finally got a hold of him. He moved my install date back 2 weeks and said it was because I didn't pay which was due to his failure to reply back with the payment info. Anyways I agreed once again to all his terms and sent a check. About a week later I get an email that states he will not put up my barn which he was going to do for $1800 because I didn't buy the barn from Jackson Metal Roofing(JMR) when I was calling for pricing. He also went on to say I was just cheap although I already had told him I was a disabled Vet. When I looked at the quote they sent me to buy the barn I see that they wanted $2800 to install it. Funny when I called to install one I bought elsewhere I was told $1800. I see what happened they realized they couldn't rip me off for the extra $1000 on the install so they got mad and returned my check even though he sent me a signed contract, I did change those 2 items but after that we did agree on terms and he told me to end a check. I spent 24 years in the military fighting so companies had the freedom to treat people this way. I gave this all to a lawyer to see my options since we did have a contract that was agreed on by both parties. My advise is deal with a company that is a little more professional than JMR. After we had an install contract they do not complete the job only due to the fact that I didn't buy the barn from them. Pretty childish gesture from a consumer company. They should have just stated up front if you don't pay our inflated building price than we wont install it. However, if you do buy a barn from us we are going to over charge you $1000 on the install. They also bashed the company I bought my building from and told me how it was an inferior product. Not that I would expect less from such a non reputable place of business.