A All Type Heating, Air Conditioning and Building, Inc.

I see the letter from Revdex.com is dated 1/16/regarding the fees for towing in the amount of $and $requested by *** *** As of 1/16/we placed a credit on ***'s account for the amount of $I went ahead and posted another credit on the account today of $
which should resolve the issue I have attached a copy of her account showing the credits and when they were posted. If you need any other additional information please do not hesitate to contact me

Hello [redacted],I am very familiar with the situation as the property manager has discussed the issues [redacted]i has brought to her attention.  The original two messages sent from Revdex.com was actually placed in our junk folder so this is why we have not responded until now so I apologize for...

the delay.[redacted] found a sublet to take over her lease agreement from September 1, 2015 until June 30, 2016.  I have attached a copy of the sublet agreement for your review.  She has not had any problems until June when the sublet [redacted] found left the apartment early and never paid for June rent.  [redacted] was never notified when the rent was past due which after speaking with her today I agreed to void the late fees off of her account.  All residents are able to access their resident portal on-line to submit a maintenance request, pay rent, etc.  [redacted] is correct in stating she was never notified because on September 9, 2015 she submitted an email which I have attached allowing us to give her sublet access to the resident portal.  This means we went ahead and took out [redacted]'s email and replaced the email with her sublet so she could receive notification on emergencies or if we had to access the unit since [redacted] was no longer living there. As you read the sublet agreement you will see this agreement is an agreement between the lessee and the sublet which means we are usually not involved with this situation other than accepting the paperwork so we know who is living at our property at all times Again, I went ahead and voided off the late fees for the month of June  so she now has a credit of $76.00 on her account. I don't feel as though we should refund half of June's rent considering [redacted] gave us permission to change the information in the account. Thank you for contacting us and if you have any further questions or concerns, please do not hesitate to contact me.