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A Always Open Garage Door

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A Always Open Garage Door Reviews (4)

We were in need of a quick intervention and those people were fast, courteous, efficient and within the market price. Special thanks to Benjamin who did the maintenance and repair this September 13, 2016 morning, 1 hour after our phone call.

On 02/10/16 I had two garage door openers installed in my house by this business. I was not available to be there during the installation but had a family member there instead. Upon returning home I inspected the work that was done, one of the electric wiring plastic covers was broken and had been re-installed broken. There was also a long crack in the drywall in my roof above the track.

I sent photos to the owner who responded that night with his son who did the installation, over the phone I already started hearing the excuses that the quality of work from most home builders is responsible for drywall cracks and they may or may not be able to fix it. The son admitted that he had seen the broken electrical cover and apologized, saying he had seen that it was cracked when he removed it but he had not taken the extra step to replace it and that the builder must have cracked it when they installed it.

Both denied any responsibility for the crack in the drywall as it was above the track which they had not installed and was from when the house was built. I opened the door manually the previous weekend and the crack was not in the roof before the installation was done at my house however they refused to fix it saying that it had to be from when the builder of the home installed the track.

In my opinion the installation done by this business was careless and any damage done is blamed on someone else, with only responsibility being taken for items that there is overwhelming evidence that they caused and/or ignored. If the consumer does not inspect the work carefully the business will leave things broken to be found later.

I now have a large crack in my drywall that was not there before this business did work in my garage that I will have to have repaired by someone else. I did not shop around and took a recommendation to use this business and strongly regret my decision.

The business is great. Very honest, reliable, and reasonably priced. My door broke in the evening and they came out at 9:30PM and completed the job(new springs and cables) within 30 minutes. The guys were very friendly and polite. I would definitely recommend them to anyone.

This is a business at its best. I got next day service at the time I requested it. The service person was well informed and professional as well as efficient and effective in his work. The price was fair. Without reservation I recommend this family owned company that has been in business for a considerable period of time.

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Description: Garage Doors & Openers, Garage Door Repair, OVERHEAD GARAGE DOORS

Address: 7974 E Via Bonita, Scottsdale, Arizona, United States, 85258-2834


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