A Always

Mrs. [redacted] called and spoke with my project manager on June 23rd and was told that we would get it handled as soon as possible. I [redacted] (owner) was not aware of the problem until I received this email Monday morning at 8:45. I then spoke with my project manager over the job, my operations...

manager, the Forman, and the office manager. After Speaking with management regarding Mr. [redacted]'s problem, I then called and spoke with Mr. [redacted] at 9:22 am and explained that I ([redacted]) was not aware of the problem before the email from the Revdex.com; I assured him that I would be there today to get this resolved for him to his satisfaction. Called Mr. [redacted] when I was in route at 12:25 Pm. Arrived at 1:30 pm and left at 1:45 pm. Mr. [redacted] Stated He was Happy.